Marketing Specialist - On Site

COMMUNITY SUPPORT SERVICES INC•Akron, OH

4d•$21 - $25•Onsite

About The Position

We are seeking to hire a Marketing Specialist. This individual works with the Director of Marketing & Development to increase the organization’s visibility by managing the brand image and the design of marketing materials, developing and implementing high-quality special events, and creating and executing internal and external communications plans. For over 35 years, Community Support Services has been making a difference in the lives of countless individuals with severe and persistent mental illnesses. Our nearly 300 employees are real-life champions committed to quality treatment, collaborative care, and effective outcomes. Located in downtown Akron, Ohio, we serve as a leader in behavioral health care for the entire Summit County area.

Requirements

Bachelor’s degree in marketing, communications, English, public relations, journalism or related field.
A minimum of 2-3 years’ experience working in a marketing or communications position.
Must have excellent writing and editing skills and be able to communicate clearly and effectively.
Strong time-management and organizational skills.
Ability to document personal identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act [I-9] requirements.

Responsibilities

Collaborate with and coordinate with marketing and advertising partners.
Develop and execute engaging, platform-specific written content for all social media channels (e.g., captions, threads, short-form copy) that drives interaction, awareness, and fundraising goals; manage interaction with social media audiences.
Draft, edit, and manage content for regular internal and external newsletters, ensuring clear messaging, accurate information, and alignment with organizational voice.
Write and proofread professional press releases, media advisories, and talking points that effectively communicate key organizational news, events, and positions to the media; participate in and track outreach activities of staff, including speaker’s bureau, tabling, and tours.
Create, update, and optimize written content for the organizational website, including blog posts, landing page copy, mission/program descriptions, and calls-to-action, ensuring SEO best practices are followed; manage interaction with website audience.
Produce clear, concise, and persuasive copy for various print and digital collateral, including brochures, program summaries, informational packets, and presentation scripts/slides for PowerPoint.
Develop and maintain consistent, professional internal communications (e.g., memos, staff announcements, policy summaries) that promote transparency and foster a cohesive organizational culture.
Serve as an editor, ensuring all external and internal communications are free of errors, adhere to the established style guide, and maintain a consistent, professional brand voice.
Provide crucial support for organizational events, ensuring successful execution and optimal communication before, during, and after.
Draft and/or coordinate event-related communications, including save-the-dates, invitations (print and digital), registration pages, thank-you messages, and follow-up surveys.
Assist with practical event logistics, which may include vendor coordination, volunteer scheduling, managing RSVPs and attendee lists, and preparing on-site materials (e.g., signage, programs, name badges).
Provide reliable, professional support during events, often acting as a key point of contact for attendees, media, and vendors.
Ensure all communication and marketing materials required for the event (brochures, fact sheets, presentation slides) are finalized, printed, and delivered on time.
Coordinate post-event communications, including drafting donor acknowledgments, summarizing event successes for internal reports, and organizing media coverage clippings.
Track planning activities with a timeline document or other tracking method.
Work with Art Therapy staff to identify art and artists to be used for sale and for display.
Create and maintain thorough databases of CSS artwork and business and organizations willing to display clients’ art.
Create and maintain a database of volunteers and volunteer opportunities.
Recruit and train new volunteers, match volunteers with opportunities that suit their skills, keep volunteers informed, and convey the organization’s purpose to the public.
Build and maintain volunteer engagement and support.
Other duties as assigned.