Marketing Service Rep

Health Care Service CorporationDowners Grove, IL
$41,700 - $92,800Onsite

About The Position

This position is responsible for supporting Sales or Account Management personnel in the prospecting, acquiring, or renewing of business for ancillary products. Responsibilities can include conducting research on inquiries, resolving issues by working across divisions, assisting in gathering information for proposals, maintaining databases, preparing reports, and conducting analysis, and assisting or participating in enrollment sessions.

Requirements

  • Bachelor Degree and 1 year of experience in health insurance/health care field in a service/sales/marketing position involving initiative and decision-making OR 5 years of experience in health care management in a marketing service representative role OR 5 years of experience in sales/marketing or health care management/claims/provider service experience involving processing or coordination of services for health care clients.
  • State Insurance License(s) or obtain State Insurance License(s) within required time frame per state regulations.
  • Organizational and decision-making skills; written and verbal communications skills including telephone skills.
  • Ability to interact professionally with both internal and external contacts.
  • Proficient in Microsoft Excel, Word, PowerPoint and Access.
  • 1 year of related experience involving initiative and decision-making OR 5 years of related experience in a marketing service representative role OR 5 years of experience in sales/marketing involving processing or coordination of services

Nice To Haves

  • Health insurance/health care experience

Responsibilities

  • Supporting Sales Representatives Or Account Management Personnel In The Prospecting, Acquiring, Or Renewing Business.
  • Building Relationships With Customer Representatives/Brokers.
  • Researching And Coordinating The Resolution Of Customer Issues.
  • Preparing And Analyzing Reports.
  • Participating/Leading Enrollment Meetings.
  • Gathering Information For RFPs.
  • Preparing Or Implementing New Accounts Or Renewals.
  • Travel To Customer Sites.
  • Conducting research on inquiries.
  • Resolving issues by working across divisions.
  • Assisting in gathering information for proposals.
  • Maintaining databases.
  • Preparing reports, and conducting analysis.
  • Assisting or participating in enrollment sessions.

Benefits

  • health and wellness benefits
  • 401(k) savings plan
  • pension plan
  • paid time off
  • paid parental leave
  • disability insurance
  • supplemental life insurance
  • employee assistance program
  • paid holidays
  • tuition reimbursement
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