About The Position

The Revenue Operations specialist will play a role in supporting all Business Development organizations. It is a tactical role that serves as a trusted advisor to the Business Development (Sales) teams of Kestra Holdings: Kestra Financial (KF), Kestra Private Wealth Services (PWS) and Bluespring Wealth Partners (BSW). Descriptions of each business unit are at the end of the job description. The role provides key support to Business Development in the units, Marketing, Finance, and executive management. This position enables the success of the sales organizations by prioritizing and managing key activities and representing the perspective of the sales teams in working with internal and external stakeholders. This position reports to the Director of Revenue Operations. Your goal will be to support day-to-day operations and drive revenue for the Go-To-Marketing organization. You will use people, process and technology to improve: Connectivity – providing communications, reporting, and systems integration Collaboration – annual and project planning, executing projects, and achieving strategic objectives, including lead yields and bookings goals Customer Experience – Use technology, automation, and training to help provide our customers with the best possible experience at every touchpoint Insights – using our Marketing Automation and CRM data and BI tools Enablement – provide the content and training our GTM team needs to excel at every aspect of our revenue processes

Requirements

  • Math, Finance, Economics, and business degrees required and/or extensive experience in revenue operations and enablement.
  • Extensive knowledge of Salesforce (its reporting and analytical capabilities and business requirements development), Excel, Tableau and other analytical software
  • 1-3 years of experience and proven success in go-to-market strategy and operations roles across the revenue funnels.
  • Strong presentation and communication skills (written and verbal). Ability to communicate advanced analytical concepts and complex quantitative analysis in a concise, clear, and actionable manner.
  • Strong interpersonal/negotiation skills, to include conflict resolution; demonstrated skills in systematic problem solving.
  • Self-starter who is interested in learning the industry and all relevant business units.

Responsibilities

  • Own the preparation and delivery of recurring monthly reports around sales activity and deals, ensuring accuracy and actionable insights.
  • Analyze trends across closed lead generation, deals, pipeline, and performance metrics to support leadership decision-making and identify opportunities for improvement.
  • Monitor and maintain pipeline integrity across all stages (MQL to Post-Onboarding).
  • Partner with Marketing and Sales leadership to validate data quality and provide accurate forecasting models that drive predictability and inform strategic planning.
  • Follow up on data inaccuracies, helping hold individual contributors accountable to have accurate deal-level information by reviewing key data points on closed deals by validating contracts and other outliers within the pipeline.
  • Develop and maintain clear documentation for business development processes, workflows, and system (SFDC) configurations.
  • Create a repository of training materials for Business Development end users, as well as cross-functional partners to run reports and gather data in a clear manner.
  • Evaluate and enhance Salesforce processes to improve efficiency and data accuracy.
  • Implement best practices, troubleshoot issues, and collaborate with cross-functional teams to optimize system usage and adoption.
  • Support high-impact initiatives and special projects that advance revenue operations strategy.
  • Respond to ad hoc analysis and reporting requests with agility, delivering insights that enable informed business decisions.

Benefits

  • Competitive pay and benefits with a large employer (over 1600 employees nationwide)
  • 401(k), health insurance, and a competitive benefits package
  • Work in a supportive, collaborative environment committed to professional excellence
  • Help clients navigate meaningful financial decisions with confidence
  • Opportunities for training, development, and long-term growth within the firm
  • Tuition reimbursement for qualified expenses
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