Revenue Operations Analyst

loanDepot • Southfield, MI

5d • $66,000 - $104,500

About The Position

Responsible for supporting the oversight of the systems, processes, and analytics that enable revenue growth and operational efficiency within the Consumer Direct lending channel. This role will collaborate with Sales, Marketing, Finance, and Operations teams to optimize the revenue cycle, improve pipeline visibility, and support business performance. The Analyst will support forecasting, reporting and adoption of tools and processes that support loan officers and sales leaders in meeting revenue targets.

Requirements

• Bachelor’s Degree in Business Administration, Finance, Economics or related field preferred.
• Minimum of two (2) + years’ experience in Revenue Operations, Sales Operations, or Business Operations, preferably within mortgage lending, financial services, or banking.
• Knowledge of mortgage lending products, pipeline management, and loan officer performance metrics.
• Excellent analytical skills with expertise in Excel, SQL, or BI tools required.

Responsibilities

• Establishes and maintains strong relationships with sales team members to understand their needs and optimize lead distribution processes.
• Applies quantitative and qualitative analyses to produce actionable insights to increase production, enhance contact strategy and improve unit economics.
• Leads daily pricing analyses to compare market pricing and recommend potential changes to improve rankings and/or conversion.
• Supports administration of CRM system (MSFT Dynamics) across data integrity and product upgrades / enhancements in partnership with Technology & Product teams.
• Standardizes and documents revenue processes to ensure scalability, compliance, and efficiency.
• Supports cross-functional projects to improve sales enablement, lead management, and marketing attribution.
• Partners with Finance to validate revenue forecasts, commission structures, and performance metrics.
• Stays informed about industry trends and best practices in lead management and sales operations.
• Performs other duties and projects assigned.

Benefits

• Aggressive compensation package based on experience and skill set.
• Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive.
• Work with other passionate, purposeful, and customer-centric people.
• Extensive internal growth and professional development opportunities including tuition reimbursement.
• Comprehensive benefits package including Medical/Dental/Vision.
• Wellness program to support both mental and physical health.
• Generous paid time off for both exempt and non-exempt positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level