Revenue Operations Analyst

Figment • Toronto, ON

3h • $80,000 - $100,000 • Remote

About The Position

As the RevOps Analyst, you'll own Salesforce as Figment's CRM of record and act as the bridge between Sales, Finance, and Data Science. This is a high-visibility role focused on maintaining and optimizing Salesforce, improving forecast accuracy and pipeline reporting, and ensuring reliable data across the organization.

Requirements

• 3+ years in Revenue Operations or Sales Operations in a fast-growing tech company
• Hands-on Salesforce administration experience, including custom objects, reporting, dashboards, and data management
• Experience optimizing or rationalizing a Salesforce instance and owning CRM governance end-to-end
• CRM strategy and optimization thinking, able to assess current state, identify gaps, and drive improvements
• Strong understanding of pipeline reporting, sales metrics, and revenue forecasting
• Ability to translate CRM insights into clear reporting for sales leadership and executives
• Strong async communicator in a remote-first environment

Nice To Haves

• Salesforce Administrator certification
• Experience in crypto, fintech, or Web3
• Familiarity with Sigma, Tableau, or similar BI tools
• Experience using Claude and other AI tools to automate workflows and improve operational efficiency

Responsibilities

• Own and maintain Salesforce, including custom objects, reports, dashboards, and data management
• Lead the rationalization of the Salesforce instance by cutting redundant fields, dead reports, and unused objects
• Drive CRM data hygiene and governance through standardization, deduplication, and quality controls
• Build self-serve pipeline reporting and dashboards so leadership can access accurate deal flow data without manual pulls
• Partner with Sales, FP&A, and Data Science to identify and close gaps in pipeline management and forecasting accuracy
• Use Claude and other AI tools to surface data gaps, automate reporting workflows, and make CRM insights more accessible across the business

Benefits

• 4 weeks of PTO that kick in day one, with an additional 1 week of flex days.
• Extended company-paid health benefits that kick in day one.
• Best in class parental leave and flexible arrangements.
• A home office stipend to create a space that you enjoy working in.
• Monthly Wifi reimbursement.
• A yearly Learning & Development budget.
• 401K (US) or RRSP match (Canada).
• Stock Options in the company.
• Annual onsite company gatherings and retreats to inspire team bonding, collaboration, and fun!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed