Marketing Representative Pre Arrival New Member

Hilton Grand Vacations•Four Corners, FL

6h•$80,000 - $110,000•Onsite

About The Position

Hilton Grand Vacations is a leader in the vacation ownership industry, driven by innovation, quality, and a commitment to delivering outstanding vacation experiences. As a Marketing Representative, In-House Pre-Arrival, you will play a key role in generating tour attendance and future business opportunities by engaging guests before their arrival and introducing them to the benefits of Hilton Grand Vacations ownership. In this phone-based marketing role, you will contact owners and guests prior to their resort stay, offer concierge-style services, answer questions, and invite qualified guests to attend a vacation ownership presentation. Success in this position requires strong communication skills, a customer-focused mindset, and the ability to consistently achieve performance goals in a fast-paced environment.

Requirements

Strong communication skills
Customer-focused mindset
Ability to consistently achieve performance goals in a fast-paced environment

Responsibilities

Generate tour attendance and future business opportunities by engaging guests before their arrival.
Introduce qualified guests to the benefits of Hilton Grand Vacations ownership.
Contact owners and guests prior to their resort stay.
Offer concierge-style services.
Answer guest questions.
Invite qualified guests to attend a vacation ownership presentation.

Benefits

Day 1 health benefits eligibility, including medical, dental, and vision coverage
Travel discounts and team member travel opportunities
401(k) with company match
Paid vacation and paid sick time
Tuition reimbursement programs
Employee Stock Purchase Program
Recognition programs and rewards
Career development and advancement opportunities
Employee Assistance Program supporting physical and mental well-being

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