Marketing & Outreach Coordinator

Carolinas Creative Counseling•Charlotte, NC

About The Position

Carolinas Creative Counseling (C3), a growing behavioral health organization providing mental health services to individuals and families throughout North Carolina, is seeking a motivated, outgoing, and results-driven Marketing & Community Outreach Coordinator. The role focuses on expanding C3’s community presence, strengthening referral partnerships, and increasing access to its behavioral health services. The position is hourly and non-exempt, with full-time or part-time scheduling available. Pay is $20–$25 per hour, based on experience and qualifications. The role involves local travel in Charlotte and surrounding counties.

Requirements

  • Previous experience in marketing, community outreach, healthcare sales, or business development.
  • Strong communication, networking, and relationship-building skills.
  • Ability to work independently and meet performance expectations.
  • Reliable transportation and willingness to travel locally.
  • Proficiency with Microsoft Office, Google Workspace, and referral tracking systems.

Nice To Haves

  • Behavioral health or mental health industry experience.
  • Established community connections in Mecklenburg, Gaston, Union, Cabarrus, or Rowan counties.

Responsibilities

  • Develop and maintain relationships with schools, hospitals, healthcare providers, social workers, and community organizations.
  • Generate qualified referrals for outpatient therapy, Intensive In-Home (IIH), and other C3 behavioral health services.
  • Conduct in-person outreach visits, presentations, and networking activities.
  • Identify and establish new community referral partnerships.
  • Assist with social media marketing, promotional campaigns, and community events.
  • Coordinate with the intake team to ensure timely referral follow-up.
  • Track outreach activities, referral sources, and conversion outcomes.
  • Submit weekly marketing and outreach performance reports.
  • Meet established monthly outreach and partnership development goals.

Benefits

  • Flexible scheduling based on organizational needs.
  • Approved business mileage reimbursement.
  • Opportunities for professional growth and advancement.
  • Collaborative, mission-driven work environment.
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