Marketing Operations Specialist

Neighbor • Lehi, UT

1d • Onsite

About The Position

As our Marketing Operations Specialist, you’ll help scale one of Neighbor’s most important growth channels: Google Maps. This role is highly execution-focused and will involve setting up, managing, and optimizing Google Maps pins at scale in partnership with Neighbor hosts.

Requirements

• Bachelor's degree.
• At least one year of work experience in a customer-service-driven position.
• A track record of detail-critical work where accuracy mattered, whether in a job, internship, or school.
• Experience managing a high volume of work while staying organized.
• Able to follow a process closely while spotting ways to make it better.
• Comfortable in spreadsheets and quick to learn new tools.

Nice To Haves

• Experience with Google Business Profile, Google Maps listings, or local SEO.
• Experience at a marketplace or multi-location business.
• Built AI workflows or used AI tools to speed up repetitive work.
• Familiarity with performance metrics (impressions, clicks, rank, conversions) and reporting.

Responsibilities

• Work directly with Neighbor hosts to create and maintain Google Maps pins for their listings.
• Ensure pins follow best practices and Google guidelines, including accurate categories, descriptions, photos, service areas, and business details.
• Improve pin quality and performance through ongoing optimizations (photos, descriptions, categories, attributes, etc.).
• Help build repeatable processes to scale pin creation and optimization across thousands of listings.
• Monitor key performance metrics (rank, impressions, actions, calls, clicks) and report on learnings.

Benefits

• Stock options
• Medical, dental, and vision insurance
• Generous PTO
• 11 paid company holidays
• 401(k) plan
• Infant care leave
• On-site gym/showers open 24/7

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level