Marketing Operations Specialist

Timeless•Scottsdale, AZ

About The Position

The Marketing Operations Coordinator provides operational and administrative support to the National Marketing Manager, helping ensure campaigns, field programs, and internal communications run smoothly across the Timeless House of Brands. This role focuses on project management, coordinating marketing processes, organizing brand assets, supporting internal communications, and assisting with campaign deployment across HQ and Field teams.

Requirements

Skills
Strong organizational skills and attention to detail
Comfortable managing multiple tasks and deadlines
Strong communication skills and willingness to learn in a fast-paced environment.
Prior Work Experience
2-3 years of experience in:
Marketing coordination
Brand operations
Event marketing
Communications
Marketing administration
Technical / Systems Experience
Hands-on experience with:
Google Workspace
Canva
ClickUp or Project Management Tools
Email Marketing Platforms

Nice To Haves

Experience within CPG, lifestyle brands, or cannabis preferred.

Responsibilities

Campaign & Field Support
Assist the National Marketing Manager in preparing campaign launch materials and field toolkits
Assist the National Marketing Manager in regional newsletter scheduling and execution
Coordinate distribution of campaign assets to Field Marketing Managers
Support logistics for in-store activations, brand launches, and promotional programs
Help track campaign rollout progress across markets
Maintain calendars and timelines for national campaign launches
Asset & Brand Management
Own ClickUp and project management across the brand team's creative deliverables
Maintain and organize assets within Brandfolder and internal marketing systems
Ensure field teams have access to the most current campaign assets and brand materials
Assist with Canva template management and brand asset distribution
Coordinate updates to product education decks and marketing toolkits
Internal Communications Support
Support the preparation and scheduling of internal marketing newsletters and communications
Assist in organizing content for national field team calls and updates
Help maintain FAQs, SOPs, and marketing documentation
Support communication between HQ marketing and field teams
Timeless Academy Support
Assist with development and distribution of:
Education decks
Budtender training materials
Knowledge quizzes
Certification content
Track participation and completion metrics for the Timeless Academy program
Maintain records of training materials and education resources
Marketing Operations Support
Monitor marketing submission queue and ensure requests are routed to appropriate team members
Track event reports, campaign adoption, and field engagement metrics
Assist with updating ClickUp tasks and campaign project boards
Support the coordination of marketing calendars and deliverables
Help compile insights for Monthly Market Reviews and reporting
Manage Consumer Relations inbound and resolutions

Benefits

Insurance Benefits: Available on the 1st of the month following 60 days of employment
Health Insurance (company sponsors up to 50% of employee premium)
Dental Insurance (company sponsors up to 50% of employee premium)
Vision Insurance (company sponsors up to 50% of employee premium)
Long Term Disability
AD&D Life Insurance
Critical Illness
Hospital Indemnity
Accident Protection Plan
$50,000 Company-Provided Basic Life Insurance
Time Off Benefits: A minimum of 10 paid holidays each calendar year
Sick time - available after 90 days of employment
Vacation time - available after 1st year of employment
Paid Parental Leave - available after 1st year of employment
Bonus Opportunities
Performance-Based Bonus (pro-rated for full-time start date)
Employee Referral Bonuses - eligible after 90 days of employment
Additional Perks:
Employee discount on website merchandise
Positive Cannabis Culture