Marketing Operations Manager

Blue Plate Catering • Chicago, IL

16d • Onsite

About The Position

Blue Plate Catering is seeking a dynamic and results-oriented Marketing Operations Manager to support the company's growth goals through strategic and creative marketing initiatives. This role will oversee the development and execution of sales and marketing materials, campaigns, lead generation, and customer acquisition and retention efforts that align with our brand standards. Reporting to the VP of Marketing, the Marketing Operations Manager will collaborate with sales, culinary, and other internal teams to create engaging materials, manage multi-channel campaigns, and support our mission to “care more” by delivering food and service experiences that transform our clients’ visions into reality. Balancing creative thinking with interpersonal skills, this person will demonstrate an ability to work with the various teams to successfully develop concepts and ensure they represent the “voice” of the company.

Requirements

• Bachelor’s degree in marketing or related field.
• Minimum 5 -7years of progressive marketing experience, ideally in the restaurant or hospitality industry.
• Ability to demonstrate strong affinity for Blue Plate’s mission: Our mission is to “care more” for others through food and service experiences that turn our partners’ visions into reality.
• Experienced with and enjoy data - including market/segment sizing, forecasting, and working with analytics to understand opportunity sizing.
• Proven experience in collaborating with marketing, sales, operations, and other teams to drive initiatives.
• Up-to-date on marketing communications, analytics best practices, and hospitality market insights.
• Strong project management skills from conception to evaluation, with ability to manage multiple tasks simultaneously and to deadline.
• Excellent verbal and written communication skills with the ability to prepare and deliver clear, concise reports and presentations that are understandable by the target audience.
• Ability to function independently and intuitively in a fast-paced environment.
• Highly organized/strong attention to detail.
• Strong interpersonal and analytical skills.
• Must be proficient in Microsoft 365.
• Ability to read, write and speak English proficiently.

Nice To Haves

• Adobe Creative Cloud, Canva, and CRM platform are a plus.
• Bilingual skills preferred.

Responsibilities

• Deliver marketing projects on time, on budget, and with excellence.
• Ensure compliance of brand standards and maintain consistency of all communication elements across marketing-based activities.
• Manage Blue Plate and Allium Events social media channels across Meta, LinkedIn, and TikTok, including content strategy, content calendars, copywriting, publishing, and community engagement.
• Coordinate photography, videography, and content capture for events, food, venues, team members, and campaigns, including managing external photographers, videographers, and content creators.
• Plan, write, build, and distribute email marketing campaigns for Blue Plate and Allium, including seasonal promotions, event marketing, brand communications, and targeted campaigns
• Manage external advertising initiatives and relationships with media and industry partners, including Modern Luxury, Chicago Style Weddings, Crain’s Chicago Business, and other publications and organizations.
• Coordinate creative assets, advertising specifications, deadlines, copy, and campaign deliverables.
• Partner with Blue Plate’s Delivery and Workplace Dining teams to develop marketing materials, menus, presentations, promotional campaigns, sales collateral, client-facing materials, and other resources supporting business objectives
• Develop presentations, pitch materials, proposals, RFP content, sales collateral, and other client-facing materials to support new business opportunities and retention efforts.
• Collaborate with leadership, sales, culinary, operations, and other stakeholders to develop marketing content, copy, presentations, and supporting materials for major RFPs.
• Partner with culinary, sales, Delivery, and Workplace Dining teams on menu launches and seasonal promotions, coordinating photography, creative assets, messaging, email, social media, website updates, and supporting collateral.
• Develop marketing communications and materials that keep internal teams informed of campaigns, initiatives, events, new offerings, and brand updates.
• Assist in implementing and managing a CRM system to support customer segmentation, lead generation, and retention efforts.
• Perform other job-related tasks, as assigned.

Benefits

• medical, dental, and vision insurance
• a 401(k)-retirement plan
• paid time off (PTO) with sick leave
• commuter benefits
• Flexible Spending Accounts (FSA)
• free meals
• pet insurance options
• wellness rewards
• an Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level