Senior Marketing Operations Manager

Navan • New York, NY

7h • Remote

About The Position

We are seeking a skilled and experienced Marketing Operations Manager to join our team. The ideal candidate will play a pivotal role in optimizing marketing operations, driving efficiency, and enhancing the effectiveness of our campaigns. This individual will leverage their expertise in tools like Marketo and Salesforce to manage campaigns, streamline processes, and contribute to Navan’s growth trajectory. This is a global role requiring close collaboration with teams in different time zones, including regular interaction with colleagues in Israel.

Requirements

• 3-5+ years of experience in marketing operations, ideally in global SaaS or technology companies.
• 2+ years of hands-on experience configuring and managing campaigns in Marketo and Salesforce CRM, with a proven track record of optimizing engagement for large-scale databases.
• Deep understanding of lead management, campaign optimization, and marketing analytics.
• Expertise in database management, platform integrations, and marketing technology tools.
• Strategic thinker with excellent communication skills, able to effectively manage projects and collaborate across global teams.
• Ability to work independently and meet deadlines in a fast-paced environment.
• Strong collaboration skills to work effectively with cross-functional teams.

Nice To Haves

• Marketo certification and familiarity with attribution modeling are strong advantages.
• Experience with Full Circle Insights, ThoughtSpot, outreach, or Chili Piper is a plus.

Responsibilities

• Oversee and manage the configuration, maintenance, and hands-on creation of campaigns in Marketo, ensuring strategic alignment and flawless execution.
• Ensure seamless integration and functionality of the marketing technology stack, aligned with business objectives.
• Optimize marketing and sales processes to enhance efficiency, scalability, and effectiveness.
• Collaborate with marketing, sales, and other teams across time zones to drive integrated campaigns and improve data quality.
• Monitor and refine lead enrichment, scoring, and qualification processes to improve lead management.
• Develop and maintain reporting, dashboards, and analysis to support data-driven decisions.
• Manage data governance and ensure compliance with data privacy regulations in global markets.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior