Marketing Operations Manager

The Institute of Internal Auditors Inc • Lake Mary, FL

16d • Hybrid

About The Position

The Institute of Internal Auditors (IIA) is seeking a highly organized Marketing Operations Manager to support the successful execution of integrated marketing initiatives across the Brand & Digital Growth team. In this role, you will manage campaign operations, coordinate cross-functional workflows, and ensure marketing projects are delivered on time and with excellence. Working closely with creative, digital, content, analytics, and external partners, you'll play a key role in turning marketing strategies into successful campaigns through operational excellence, collaboration, and attention to detail.

Requirements

• Bachelor's degree in Marketing, Business, Communications, or a related field (or equivalent experience).
• 2+ years of experience in marketing operations, digital marketing, campaign management, project coordination, or a related role.
• Experience using project management or campaign workflow tools.
• Strong organizational skills with the ability to manage multiple projects and competing priorities.
• Excellent communication and collaboration skills with the ability to work effectively across cross-functional teams.
• Strong attention to detail and a proactive approach to problem-solving.
• Proficiency with Microsoft 365.
• Analytical skills with the ability to interpret campaign data and prepare reports.

Nice To Haves

• Experience working with marketing automation, email marketing platforms, or CRM systems is a plus.
• Experience supporting integrated marketing campaigns across digital, email, social media, print, events, and paid media.
• Experience with project management platforms such as Asana, Monday.com, Jira, Smartsheet, or similar tools.
• Familiarity with marketing automation platforms, digital analytics, or campaign reporting tools.
• Experience working within a membership association, nonprofit, professional services organization, or mission-driven brand.

Responsibilities

• Manage day-to-day campaign execution, project timelines, deliverables, and status tracking.
• Coordinate campaign launches across digital, email, print, paid media, and other marketing channels.
• Ensure marketing assets are developed, reviewed, approved, and deployed on schedule.
• Maintain project management systems, campaign workflows, and operational documentation.
• Identify execution risks, bottlenecks, and resource constraints while proactively recommending solutions.
• Develop and maintain campaign playbooks, launch checklists, and process documentation to improve consistency and efficiency.
• Collaborate with creative, digital, content, data, and vendor teams to ensure seamless campaign execution.
• Support vendor coordination, budget tracking, and operational reporting.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level