Marketing Operations Lead

NexHealthSan Francisco, CA
Remote

About The Position

The Marketing Operations Lead owns the systems, data integrity, and operating rhythm behind our marketing funnel. We're a lean growth function, so the fundamentals have to be solid: lead routing, database hygiene, email segmentation, and lifecycle tracking. You'll work directly with the Head of Growth to turn marketing activity into pipeline the company can trust.

Requirements

  • 5+ years in marketing operations at high-growth B2B SaaS companies.
  • HubSpot expertise (required): Advanced, hands-on ability to configure, architect, and administer HubSpot.
  • Builder mindset: You scale operations through systems, not headcount.
  • Data fluency: You write your own queries and answer reporting questions end to end without waiting on a data team.
  • High EQ: You can turn marketers' and sellers' frustrations into process improvements without losing their trust.
  • AI capable: You've shipped something with AI (a script, an agent, a workflow) that took a repetitive task off a team's plate.

Responsibilities

  • Own HubSpot as the core of our marketing stack: workflows, lifecycle stages, integrations, and admin.
  • Ensure sales never waits on a lead by making routing, scoring models, and handoffs fast and accurate.
  • Maintain database governance: hygiene, segmentation, and sync integrity.
  • Build the segmentation, nurture, and lifecycle tracking behind our email and campaign programs, and protect deliverability.
  • Provide accurate conversion tracking and reporting across acquisition, product, and analytics.
  • Ensure campaigns ship quickly without breaking things, backed by intake, QA, and launch processes.
  • Run a test-and-learn program with clear ROI and budget accountability.
  • Run the marketing cadence of planning, reporting, and retros.
  • Partner with Sales Operations on funnel definitions, SLAs, and the CRM sync.

Benefits

  • Full Medical, Dental, and Vision (up to 100% covered)
  • 401K and commuter benefits
  • Flexible PTO
  • High-impact work that directly improves the healthcare experience for millions
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