Marketing Operations Associate - Content Ops

Fanatics • New York, NY

4d • $70,000 - $77,000

About The Position

Are you ready to shape the future of sports fan engagement on a global scale?
Fanatics is building a leading global digital sports platform; with the Fanatics
App positioned as the front door to fandom. Our vision is to connect with sports
fans across their digital journey, creating a sense of community and shared
passion. We're building an integrated, personalized, and immersive experience
across all Fanatics businesses, igniting the power of sports to foster
connections, inspire change, and drive community. We're a team that values
collaboration, creativity, and the power of sport to unite people worldwide.

We are seeking an Operations Associate to support free to play game operations
and content execution across the Fanatics App and Fanatics Ecosystem Services
(FES). This role sits at the intersection of sports knowledge, operational
execution, and strategic decision making.

The ideal candidate is deeply knowledgeable about sports, understands how fans
engage with live moments, and can translate the sports calendar into compelling
in app experiences and campaigns. You will be responsible for ensuring daily
game and content operations run smoothly while proactively solving problems as
schedules, injuries, and priorities shift.

This role requires flexibility, strong judgment, and comfort working evenings,
weekends, and holidays aligned to the sports calendar.

Requirements

• 1–3 years of experience in operations, marketing, or content roles; sports industry experience strongly preferred.
• Extensive knowledge of major sports preferred.
• Strong attention to detail with the ability to manage multiple live workstreams simultaneously.
• Proven ability to execute consistently while adapting quickly to change.
• Collaborative, proactive, and comfortable working cross functionally.
• Bachelor’s degree in Sports, Business, Marketing, or related field preferred.
• Willingness to work flexible hours including nights, weekends, and holidays.
• Occasional travel for team offsites or office collaboration.

Responsibilities

• Create, configure, and manage daily free to play contests aligned to the live sports calendar.
• Apply deep sports knowledge to identify key matchups, storylines, and moments that will resonate with fans.
• Monitor injuries, line changes, and real time game developments to proactively adjust contests and content.
• Partner closely with Marketing and Product teams to align game mechanics and messaging.
• Support the build and maintenance of the FanApp content and marketing calendar across sports, promotions, and free to play.
• Translate sports moments into clear plans for in app content with defined requirements, timelines, and success criteria.
• Coordinate with Creative, Legal, and Marketing to QA assets, ensure compliance, and approve executions.
• Execute daily content and campaign setup, asset management, and live monitoring.
• Provide off hours coverage (evenings/weekends) to launch or update content tied to live sporting events.
• Identify gaps, inefficiencies, or risks in game and content workflows and proactively propose solutions.
• Ensure accuracy, consistency, and quality across all live experiences.
• Act as a reliable execution partner in a fast paced, evolving environment.

Benefits

• Medical
• Dental
• Vision
• 401K
• paid time off
• GymPass
• Pet Insurance
• Family Care Benefits
• Free Shipt deliveries
• $700 to set up your home office!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees