Marketing Operations Associate - Campaign Ops
About The Position
Fanatics is building a leading global digital sports platform. The Fanatics App is positioned as the front door to fandom, aiming to connect with sports fans across their digital journey and create a sense of community and shared passion. This role supports campaign execution and analytical insights across FES digital product surfaces. The position is designed for a detail-oriented problem solver with a strong operational mindset, responsible for operationalizing campaigns, maintaining content/promotional accuracy, and producing insights for Marketing, CRM, and Product. The role involves hands-on execution, continuous process improvement, and reporting rigor.
Requirements
- 1–3 years of experience in operations, analytics, marketing operations, or a related role.
- Strong analytical mindset with experience working in data driven environments.
- Familiarity with the sports calendar and landscape.
- Highly detail oriented with experience owning workstreams.
- Curious, fast learner with a willingness to dive deep into new systems and operational models.
- Collaborative, empathetic team player comfortable working cross functionally.
- Bachelor’s degree in Business, Marketing, Analytics, Sports, or related field.
- Willingness to work flexible hours including occasional evenings or weekends as needed.
Responsibilities
- Support the creation, execution, and monitoring of marketing and promotional campaigns across the Fanatics App for ecosystem marketing.
- Collaborate with Marketing, CRM, Commercial, Product, Legal, and Customer Service to ensure campaigns are operationalized correctly end to end.
- Assist in briefing and QA’ing creative assets tied to campaigns.
- Troubleshoot operational issues and support launch adjustments to protect the customer experience.
- Identify opportunities to streamline workflows and improve operational processes across Marketing, CRM, Product, and Support.
- Recommend data driven improvements to structure, execution, and measurement.
- Champion the end to end customer experience through operational excellence.
Benefits
- Full-time employment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
