Marketing Position

SERVPRO of Preferred Fire and Water, LLC•Grand Rapids, MN

6d•Onsite

About The Position

Do you love connecting with people—both face-to-face and online—and teaching them something new? Do you thrive creating meaningful conversations on social media? Join our veteran-led, family-owned SERVPRO team as a Marketing Manager! In this dynamic role, you’ll shape our brand, engage current and potential clients, and amplify our mission: making fire and water damage “Like it never even happened!” This role offers a supportive culture with a tight-knit, energetic crew fueled by respect, work ethic, and genuine support, and a role with real impact where you'll lead marketing efforts across channels and build customer trust. We will bring the tools, training, and opportunities.

Requirements

Experience in marketing, customer service, or sales—with a proven track record of success.
Strong communicator with excellent organizational, multitasking, attention-to-detail, and problem-solving skills.
Proficient with Google Analytics, social media platforms, and SEO strategies.
Goal-oriented, proactive, and ready to meet new people—even in challenging situations.

Nice To Haves

Bachelor’s degree in Marketing, Business Administration, or related field preferred.

Responsibilities

Oversee all marketing efforts—from campaign strategy to materials, website maintenance, and marketing budget.
Manage digital presence: Google Business profile, Google Analytics, SEO, and website updates.
Conduct 2–3 marketing/canvassing days each week, meeting new and existing clients.
Actively participate in local Chamber of Commerce meetings, business luncheons, and seek out sponsorship opportunities.
Represent the company at industry trade shows—up to 5 times annually to build relationships and visibility.
Drive reviews by following up with clients after completed projects and assisting with final walk-throughs. Track and aim for every client’s Google review.
Post fresh content on social media weekly (minimum of 3 posts), and engage actively with clients.
Monitor SEO keywords and competitors, track marketing attribution to incoming business, and continually optimize performance.
Perform additional duties as required to support the marketing team’s success.