Marketing Manager, Retail Operations

maurices•Duluth, MN

1d•Hybrid

About The Position

The Manager, Retail Operations leads the planning, coordination, and execution of retail focused marketing initiatives that support store teams and instore and event experiences. This role ensures operational clarity, consistent communication, and disciplined execution across retail marketing workflows.

Requirements

Bachelor’s degree in Marketing, Business, or related field preferred
7+ years of experience in marketing, retail operations, or related roles
Demonstrated people leadership experience
Strong planning, communication, and problem‑solving skills
Experience operating in a matrixed, cross‑functional environment

Responsibilities

Own retail marketing execution planning including timelines, calendars, and communications
Serve as the primary connection point between Marketing, Field Operations, and Stores
Manage retail marketing workflows tied to promotions, signage, and store initiatives
Identify opportunities to improve operational processes and execution efficiency
Partner with vendors and internal teams to ensure delivery against expectations
Lead, coach, and develop team members responsible for retail execution support
Lead strategy, planning, and execution of off‑property retail experiences—including events and partner locations—in close coordination with the Partnerships and Media teams.
Oversee cross‑functional marketing projects tied to: Product expansions (PLUS), HR‑driven initiatives, Store toolkits and operational marketing needs, In‑store music programming and voiceover execution, Promo code and coupon quantity planning for store activations, including mCash and bounce‑back programs
Own the Gift Card program end‑to‑end, including timeline management, creative direction, design approvals, and production execution.
Serve as the weekly omni‑channel point person, delivering clear overviews and updates to cross‑functional stakeholders to ensure alignment across stores, digital, media, and partnerships.
Supports company construction projects including new, relocating and remodel stores.

Benefits

Choice of three medical plans, including a PPO plan or High-Deductible plans.
Health Savings Account, with employer contribution.
Dental, and Vision coverage
Flexible Spending Accounts (Healthcare and Dependent Care)
Accident, Critical Illness, and Hospital Indemnity coverage
Voluntary Life, Spouse, and Child Life Insurance
Long-Term Disability coverage.
Basic Life Insurance and Short-Term Disability coverage
Wellbeing platform with Personify Health
Employee Assistance Program available for associates and their families.
401(k), which offers an immediately vested Safe Harbor matching contribution.
Tuition Assistance program
PTO benefits, including vacation (with accrual or flexible options based on role), annual sick time awards, holiday pay
two weeks of New Parent Leave for birth, adoption, or foster placement.
continuous opportunities for learning, connection building through Associate Resource Groups
free access to a state-of-the-art onsite Fitness Facility.