About The Position

We are looking for a Denver-based Production Manager to join our team at Wordbank – a global marketing localization agency that helps streaming entertainment brands reach, engage, and retain international audiences. You’ll be working in our downtown Denver office Tuesday-Thursday, working remotely on Mondays and Fridays. You’ll be accountable for overseeing the high-quality production of creative assets (including synopses, title cards, and artwork) as well as building and maintaining strong relationships with our key client partners across the streaming industry. You’ll be highly motivated to optimize internal workflows and partner with clients to constantly push our high standards further and inspire others to do the same. You gain great satisfaction from achieving high levels of customer experience alongside operational excellence. Your blend of strategic oversight and day-to-day operational expertise drives excellence consistently and at scale. Your enthusiasm for creating high-quality marketing content for streaming services targeting audiences in multiple markets shines through in your data-driven decision-making with excellence as your north star. You are focused on data analysis and identifying actions to constantly drive change and improvement in our 24/7 global model. Your natural curiosity drives your creative problem-solving.

Requirements

  • Strategic client partner experience, with a track record of adding value beyond execution
  • 5+ years in operations or account management with a deep understanding of the creative localization process
  • Enterprise-level campaign/creative program management
  • Technical proficiency and expertise in Google Sheets for data-led analysis
  • An AI-forward mindset where you use tools that are safe and approved for our client work to support creative workflows and replace mundane tasks
  • Data-driven decision-making experience
  • Demonstrable experience in inspiring people leadership, preferably managing global distributed teams
  • Streaming or entertainment industry background or knowledge
  • Advanced-level knowledge of Jira or similar tooling for workflow and resource management software

Responsibilities

  • Lead the delivery of 2–3 workstreams, overseeing fast-moving production of localized, multilingual assets for our streaming clients.
  • Drive automation and continuous workflow improvements to challenge the status quo and improve efficiency.
  • Identify opportunities for innovation, automation, and scale with the autonomy to introduce change and iterate improvements.
  • Lead a global team of 4-8 Production Coordinators, partnering with other internal departments to scale creative workstream operations profitably.
  • Serve as the lead Production point- of- contact for multiple workstreams, building trust and strong relationships with key clients.
  • Champion workstream profitability and oversee financial forecasts, quotes, and billing.
  • Monitor and optimize workstream cost of sale to hit financial targets.

Benefits

  • Medical, dental, vision
  • Paid Flexible Time Off: 23- day minimum + Maternity / Paternity / Adoption, Sabbaticals, Jury Duty, Voting Time Off, Volunteer Time Off, Learning Time Off, Birthday
  • Life insurance
  • Short-term disability
  • Travel (Parking & EcoPass)
  • Accident, hospital, legal, critical illness insurance options
  • Flexible Spending Account (FSA), Health Savings Accounts (HSA)
  • Employee Assistance Program
  • FinFit Financial Wellness
  • 401K (3% company matching)
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