Marketing Greeter IPC

Hilton Grand VacationsHonolulu, HI
Onsite

About The Position

As a Marketing Greeter, you play a key role in driving guest engagement and connecting visitors to exciting vacation opportunities with Hilton Grand Vacations. You’re not just greeting guests — you’re sparking interest, building connections, and helping create unforgettable stays! You’ll be the first friendly face our guests see. You will create a welcoming experience, provide helpful information, and connect guests with our Marketing team to enhance their stay.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of customer service experience.
  • Strong communication skills in English (spoken and written).
  • Professional, friendly demeanor with excellent interpersonal skills.
  • Comfortable initiating conversations and engaging with new guests.
  • Strong multitasking and organizational skills in a fast-paced environment.
  • Flexibility to work evenings, weekends, and holidays.
  • Ability to stand, walk, and move throughout the work area for up to the duration of an 8-hour shift, with or without reasonable accommodation.

Nice To Haves

  • 2 years of college or equivalent experience in a business or retail environment.
  • Bilingual skills in Japanese and/or Korean are preferred.

Responsibilities

  • Greet guests warmly and provide exceptional customer service.
  • Share information with visitors about available services and direct them to the marketing desk locations.
  • Distribute approved Hilton Grand Vacations marketing materials.
  • Respond to guest inquiries in person and over the phone.

Benefits

  • Medical, Dental, and Vision insurance from Day One
  • 401k plan with company match
  • Life insurance
  • Company stock purchase program
  • Team Member Travel Program
  • Generous Paid Time Off Program
  • Paid Sick Days
  • Parental Leave
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