Marketing & Events Manager

Goldfish Swim School - Ontario
Hybrid

About The Position

We are seeking a highly organized, execution-driven Marketing & Events Manager to lead all marketing, community engagement, and brand activation efforts across our Meadowvale and Oakville locations. This role operates within a shared regional marketing structure, working closely alongside our Stoney Creek and Burlington Marketing & Events Manager. Success requires the ability to collaborate, align with shared strategies, and execute consistently across all locations. This is a hands-on role with responsibility across community partnerships, events, brand management and input on digital marketing. The successful candidate must be equally comfortable planning strategy and executing day-to-day deliverables.

Requirements

  • Proven experience managing social media, events, and partnerships
  • Strong working knowledge of email marketing platforms (Mailchimp or similar)
  • Experience with Google Business, website updates, and digital campaign coordination
  • Valid driver’s license and access to a reliable vehicle
  • Commitment to work flexible hours, including evenings and weekends, based on event schedules
  • Availability for extended hours during peak seasonal periods
  • Highly organized with strong execution discipline and attention to detail
  • Confident communicator with strong presentation and interpersonal skills
  • Ability to balance creativity with structured, process-driven execution
  • Strong collaborator who values teamwork, alignment, and shared success
  • Coachable and receptive to feedback within a multi-manager environment
  • Self-starter with the ability to manage multiple priorities independently
  • Positive, professional, and solutions-oriented mindset
  • Comfortable operating in a fast-paced, multi-location business environment

Nice To Haves

  • Post-secondary education in Marketing, Communications, or a related field

Responsibilities

  • Manage all social media channels (posts, stories, collaborations, and direct message engagement)
  • Support and provide input on digital advertising strategy
  • Develop and distribute monthly newsletters (Mailchimp or equivalent platforms)
  • Manage automated member communications, including birthday email campaigns
  • Maintain and update website content, opening hours, packages and calls-to-action
  • Oversee Google Business profiles, including opening hours, and active review monitoring/responding
  • Build and manage B2B community partnerships (schools, daycares, local child focussed businesses)
  • Lead influencer outreach and relationship management to expand brand reach
  • Coordinate community board postings within the schools and local awareness initiatives
  • Represent Goldfish Swim School as a brand ambassador within the community
  • Plan and execute all internal and external events, including fairs, sponsorships, and community activations
  • Coordinate participation in local groups (e.g., moms’ groups, family networks)
  • Prepare and deliver Water Safety Presentations to schools and community organizations
  • Lead execution of member and employee appreciation events and campaigns
  • Coordinate creation of marketing materials and promotional assets
  • Develop and update voicemail messaging scripts (seasonal and campaign-based)
  • Ensure all activities are aligned with Goldfish Swim School brand standards
  • Maintain structured documentation, calendars, and execution timelines
  • Develop and execute location-specific marketing plans
  • Contribute to and manage the marketing budget with a focus on ROI and efficiency
  • Track and report on monthly performance metrics, including events, outreach, and campaign effectiveness
  • Work with Stoney Creek and Burlington Marketing Manager on quarterly marketing plans and performance metrics
  • Work in close partnership with Marketing Manager in Stoney Creek and Burlington to ensure consistency in strategy and execution
  • Participate in regular leadership and cross-location meetings
  • Demonstrate a strong ability to take direction, incorporate feedback, and align with established best practices
  • Contribute ideas while maintaining alignment with broader organizational goals

Benefits

  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Training & development
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