Marketing Engagement Partner - Remote

CSAA Insurance Group, a AAA Insurer•Washington, DC

7d•$110,700 - $147,500•Remote

About The Position

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact. Step into a role where you can contribute to our shared success through meaningful work. We are actively hiring for a Marketing Engagement Partner - Remote. We are open to levels 2-3 for this role. Leveling will be determined through the interview process. (Salary Range will vary by job level)

Requirements

6+ years' experience planning and implementing strategic marketing efforts, customer journey analysis, campaign optimization, operational governance, or complex cross-functional initiatives
Bachelor's degree (BA/BS) in related area or an equivalent combination of education and experience
Advanced knowledge of functional marketing principles, customer journey concepts, and analytical techniques
Ability to analyze and interpret marketing performance data to identify trends, key learnings, and opportunities for improvement
Strong business judgment, critical thinking, and problem-solving capability
Ability to evaluate targeting, messaging, customer journey, and channel performance to improve marketing effectiveness
Cross-functional influence ability and experience collaborating without direct authority
Ability to create, present, and deliver clear and compelling presentations and recommendations
Ability to independently lead projects and initiatives of complex scope
Deep understanding of governance frameworks, marketing processes, and execution workflows
Experience using analytics and AI-enabled tools to support insight generation and execution effectiveness

Nice To Haves

Highly developed understanding of marketing, brand development, and program implementation
Experience leading complex cross-functional analytical or operational initiatives
Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.)
Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.)
Travels as needed for role, including divisional / team meetings and other in-person meetings
Fulfills business needs, which may include investing extra time, helping other teams, etc.

Responsibilities

Analyze and interpret marketing performance data across Club programs and initiatives to identify trends, findings, and opportunities for improvement
Partner with analytics resources to collect, validate, and evaluate data to identify performance drivers and implications
Develop and maintain working knowledge of customer journeys used in marketing campaigns and identify opportunities to improve effectiveness
Evaluate targeting, messaging, customer journey, and channel performance to identify enhancement opportunities for Club marketing programs.
Translate analysis into clear performance summaries, presentations, and recommendations for management review
Lead operational governance activities across assigned Clubs, including creative review oversight, workflow compliance, documentation standards, funding governance, and audit readiness
Track and monitor Club marketing funding utilization to ensure compliance with Producer Agreements
Identify execution risks, process gaps, measurement limitations, and operational issues and coordinate resolution with appropriate partners
Collaborate with analytics, product, technology, legal, agency, and Club partners to improve marketing effectiveness and operational execution
Identify opportunities to continuously improve team processes, operational efficiency, and execution effectiveness
Leverage analytics and AI-enabled tools to support insight generation, documentation quality, and operational consistency