Marketing Director

Chick-fil-A•Seekonk, MA

19h•Onsite

About The Position

At Chick-fil-A, the Marketing Director is responsible for leading the charge to create and develop Ambassadors and Raving Fans by overseeing the sales and brand growth critical success factor. This role involves creating and executing marketing strategies, managing social media, fostering community relationships, maximizing business growth through specific programs, coaching team members on sales techniques, coordinating catering orders, staying updated on company-wide marketing initiatives, and developing other leaders. The Marketing Director is also expected to assist in operations when needed and complete other duties assigned by the Operator.

Requirements

Must be willing and able to effectively clean a bathroom.
Work a minimum of forty hours per week in the restaurant, including both opening and closing.
Be goal-oriented and organized.
Exhibit high level communication skills and ability to give and receive critical feedback from other leaders and the operator.
Allocate necessary time each week to administrative tasks, planning, or coaching (communicate with schedule maker to ensure it’s planned in).
Combine critical thinking and practical leadership to enthusiastically and passionately lead their area.
Effectively coach and give direction.
High standards of operational excellence and show attention to detail.

Responsibilities

Leading the charge to create and develop Ambassadors and Raving Fans by overseeing the sales and brand growth critical success factor.
In cooperation with the operator, create a yearly marketing strategy, quarterly marketing plan, and monthly marketing calendar.
Oversee all social media channels including communication with guests. Maintain an active social media presence.
Intentionally grow relationships in the Seekonk and surrounding communities. This may involve participation in civic organizations (such as Chamber of Commerce), or other community events.
Maximize Chick-fil-A One and Spotlight to grow the business.
Coach team members on suggestive selling techniques and create incentives and contests to create team member engagement.
Communicate and coordinate execution of all catering orders from all catering sales channels (online ordering, EZ cater, etc).
Keep up to date on communication from Chick-fil-A, Inc. regarding national marketing campaigns, new/seasonal products, and install all in-restaurant marketing materials.
Grow and develop all leaders who are within your influence and attend/contribute to all required leadership meetings.
Be ready and willing to assist in operations when needed.
Complete any other duties given by the Operator.