Marketing Demo Logistics & Operations Specialist

Boston Dynamics • Waltham, MA

3d • $30 - $38 • Onsite

About The Position

Boston Dynamics is looking for a Logistics & Operations Specialist to join our Marketing Demo team and bring our amazing robots to life through real world demonstrations, brand activations, trade shows, speaking opportunities, and other events. Reporting to the Marketing Demo Program Manager, this role will serve as our primary logistics & operations support specialist for all marketing-related initiatives. The ideal candidate will demonstrate an eagerness to learn all processes associated with technical check-outs and shipping support, as well as willingness to be trained in the basics of onsite robot operations and support. This role requires superior organizational abilities, meticulous attention to detail, and outstanding communication skills to ensure seamless logistics and support for our marketing demo projects and cross-collaboration efforts across the wider go-to-market function. The role will be part of a small demo team that works closely with clients, third party vendors, and Boston Dynamics’ executive leadership and go-to-market teams on high-profile robot appearances. It will require someone who works extremely well under pressure and is excited about taking on high-profile projects on big stages, under bright lights, and in front of massive audiences.

Requirements

• Associate or bachelor’s degree in a related field and/or equivalent work experience in brand activations or entertainment industry.
• Minimum 2 years experience working in fast paced environments in logistics, shipping, or similar
• Experience with schedule development, dependencies, and contingency planning.
• Strong communication skills to ensure alignment between internal teams and with external clients and partners.
• Ability to adapt to project challenges in a fast paced, quickly changing environment.
• Willingness to work sometimes strange and inconsistent hours.

Nice To Haves

• Project exposure in the fields of robotic systems, theme parks, stage shows, sim-to-real animations or similar.
• A strong track record of collaborating with clients and delivering on client-facing projects.
• Experience with event planning, trade show execution, and/or media & customer tours.
• Familiarity with creative concept design, stage productions, or similar entertainment industry work.
• Experience navigating projects involving celebrities, business executives, politicians, or similar high-profile audiences.
• Comfort using a variety of basic software tools and project management systems.
• Prior experience in a related role is an advantage but not a requirement.
• Prior shipping and logistics experience, especially Dangerous Goods (DGI certification), is a significant benefit.

Responsibilities

• Support planning & execution of all demo-related marketing activities, including all project preparation and logistics.
• Fleet coordination: primarily responsible for scheduling, managing, and tracking the deployment and return of our robot fleet to support all marketing demo team activities. This includes ensuring clear and timely communication with all relevant stakeholders regarding fleet availability and any potential delays or issues.
• Inventory Control: maintaining accurate and up-to-date records of the fleet at all times. This involves completing the robot check-in and check-out process for all equipment in a timely manner.
• Collaboration: working closely and communicatively with all marketing demo project team members and wider go-to-market team stakeholders to understand their requirements and ensure timely availability of equipment. This also includes understanding demo demand to enable forecasting for potential fleet expansion, as well as close collaboration with the equivalent logistics leader for our Sales team and their demo fleet.
• Documentation: maintaining detailed documentation of fleet usage, issues, and improvements, including testing new functionality for improving the demo booking process, providing monthly reports on shipping and freight costs.
• Capable of safely lifting and moving heavy boxes and equipment (up to 75 lbs)
• Robot operations: when needed, serve as an onsite robot operator for a wide array of high-profile marketing projects, including VIP demonstrations, client-facing brand activations, trade shows, onstage speaking engagements, and other similar events.

Benefits

• Boston Dynamics offers a generous Benefits package including medical, dental, vision, 401(k), paid time off, and an annual bonus structure.
• Additional details regarding these benefit plans will be provided if an employee receives an offer for employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree