Marketing Operations Specialist

GoodwinNew York, NY
20h$80,000 - $95,000

About The Position

Join Goodwin’s Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team – all business professionals at the firm – you’ll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do. Here, we’re not just supporting a law firm; we’re partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we’re proud to have been recognised as the “Best Business Team” by The American Lawyer. This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers. The Marketing Operations Specialist plays a key role in enabling the planning and execution of strategic team initiatives by coordinating cross-functional efforts, managing timelines/milestones, and supporting operational and technology-driven improvements. This role focuses on strengthening processes and project managing multi-channel marketing campaigns and technology implementations.

Requirements

  • 4+ years of proven work experience in project management and marketing operations; B2B/professional services experience preferred
  • Bachelor’s degree in business administration, marketing, or related field or equivalent experience
  • Experience with Workfront (preferred) and/or other project management software
  • Proactive problem-solver with strong analytical skills, capable of developing thoughtful solutions
  • Strategic communicator, capable of conveying complex ideas clearly and effectively to different audiences and ensuring alignment with project goals
  • Adaptable individual able to pivot quickly in response to changing circumstances, ensuring continuous progress and success
  • Creative thinker with strong organizational skills, capable of generating innovative ideas while maintaining structure and order in their work
  • Active learner interested in continuously honing and growing their skillset
  • Collaborative team player, able to work with colleagues across various departments to achieve common goals and foster a positive work environment
  • Occasional travel to other offices.

Responsibilities

  • Drive continuous improvement in processes, tools, and workflows to reduce friction, improve efficiency, and facilitate internal and cross-functional team alignment using Adobe Workfront, and other platforms/technologies, alongside the Marketing Operations Manager
  • Project manage cross-functional, firm-priority marketing campaigns and technology implementations end-to-end, seamlessly navigating shifting scope and timelines while ensuring milestones and strategic objectives are met
  • Maintain project plans and timelines for ongoing strategic team initiatives throughout the year, ensuring progress and accountability
  • Co-lead kickoff, status, and post-mortem meetings, facilitating and guiding conversations across internal and stakeholder groups in partnership with the Marketing Operations Manager.
  • Facilitate training team members and new hires on our processes, tools, and best practices
  • Support with external vendor relationship management; including but not limited to routing invoices and contracts, and facilitating budget alignment

Benefits

  • Health, dental, and vision insurance
  • Life and disability insurance
  • Retirement & Savings Plan
  • Emergency back-up child and adult care
  • Paid vacation, sick time off, and holidays
  • Professional development and career advancement opportunities
  • Employee recognition and reward programs
  • Employee wellness and assistance programs
  • Employee discounts and perks
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