Marketing Data Manager

IDEA•Alexandria, VA

4d•Onsite

About The Position

IDEA (Islamic Development & Empowerment in America) (IDEA) is a faith-inspired humanitarian and development organization committed to saving lives and empowering communities around the world. With programs spanning emergency response, food security, education, clean water, and more, IDEA reaches millions of people annually across dozens of countries. Headquartered in the Washington, D.C. area, IDEA operates a full-scale marketing and communications department that drives donor engagement, brand stewardship, and multi-channel fundraising across the organization's entire portfolio.

Requirements

Bachelor's degree in marketing, analytics, data science, statistics, business, or a related field required at a minimum.
4+ years of experience in marketing analytics, marketing operations, or a data-focused role.
Embraces and exhibits Islamic Relief values (excellence, compassion, sincerity, custodianship, social justice) in character, professionalism, and work ethic.
Proficiency with web analytics (Google Analytics), CRM (Salesforce), and business-intelligence or reporting tools; experience with a customer data platform (CDP).
Strong data hygiene, segmentation, and attribution skills, with comfort working across large datasets.
SQL or comparable data-query skills; advanced spreadsheet skills (Excel and Google Sheets).
Strong communication skills, with the ability to translate data for non-technical audiences.
Outstanding project-, process-, time-management, and organization skills.
Proficient in Microsoft Office, Google Workspace, ClickUp, and Salesforce.
Flexibility in work schedule and willingness to travel occasionally.
Must be eligible to work in the United States without sponsorship.

Nice To Haves

At least two years working in a nonprofit environment, ideally in donor or fundraising analytics.
Experience with customer data platforms and audience-segmentation tools and marketing automation.
Experience with advertising-platform reporting, tag management, and dashboarding tools such as Looker Studio.
Experience with online giving and donation platforms and CRM-to-marketing integrations.
Proficiency in spoken and written Arabic, Urdu, or Farsi.

Responsibilities

Own marketing analytics and reporting, building and maintaining dashboards and regular performance reports across all channels.
Establish and track KPIs and measurement frameworks for campaigns, providing baselines, benchmarks, and trend analysis for brand and campaign performance.
Support attribution and ROI/ROAS analysis for seasonal, emergency, and evergreen campaigns, identifying optimization opportunities.
Deliver clear, actionable insights to the Assistant Director for Marketing and Director of Marketing on a regular cadence.
Administer and maintain the marketing-technology and data stack day to day, including the customer data platform (CDP), CRM integrations, web analytics (Google Analytics), and advertising-platform data connections.
Troubleshoot data-flow and integration issues in coordination with IT and the marketing-technology partner.
Ensure data hygiene, governance, and integrity across all marketing systems.
Partner with IT and Finance on CRM data flows, online giving and donation platform integrations, and campaign tracking, including UTM governance.
Manage audience segmentation and list and audience creation for campaigns, ensuring accurate targeting and personalization across email, paid media, and digital channels.
Maintain segment definitions and suppression lists, ensuring compliance with communication preferences and data-governance standards.
Collaborate with the Assistant Director for Marketing and the external marketing agency partner to translate data insights into strategy and creative decisions.
Document data processes, definitions, and reporting standards to improve efficiency, consistency, and organizational knowledge transfer.
Support the Assistant Director in defining and maintaining a unified measurement framework across channels.