Marketing Coordinator

Augustine Casino•Coachella, CA

13h•Onsite

About The Position

The Marketing Coordinator supports the day-to-day operation of the guest service, player development and marketing teams. The position works closely with the above teams to meet marketing and guest service objectives while ensuring GOLDEN Service.

Requirements

Excellent communication and presentation skills
Ability to work flexible schedule including evening, weekends and holidays as needed during peak business times
Strong guest service, public relations and interpersonal skills
Technical proficiency and knowledge of Microsoft applications, especially Excel
Ability to create engaging and relevant content (text, images, videos) tailored to different social media platforms.
Skill in curating and repurposing existing content based on our brand’s voice and tone.
Proficiency in managing and scheduling content across various social media platforms.
Experience in community management and responding to comments and messages.
Must always be aware of competitors’ marketing and social media initiatives
Strong sense of urgency and ability to thrive in a fast-paced environment
Strong organizational skills; must be able to multi-task and prioritize
Must have exceptional grammar, writing and proofreading skills
Able to obtain and retain gaming license through the Augustine Gaming Commission
Guest service experience
Project management experience
Social media management experience
Must be able to successfully pass a pre-employment drug screen and background investigation
Must be able to obtain and retain a gaming license through the Augustine Gaming Commission

Nice To Haves

College degree preferred
Casino management systems experience preferred

Responsibilities

Works closely with player development and marketing team in developing, building and executing promotions and coordinating VIP events
Works out of The Club as needed as a Guest Service Lead
Communicates with marketing vendors to resolve system issues
Uses problem-solving skills to find or create solutions to issues related to promotions, marketing systems and customer relations.
Manages incoming guest communication to the marketing department
Runs the Augustine Casino social media accounts
Informs leadership of competitors’ marketing and social media initiatives
Provides outstanding customer service to all guests and team members
Coordinates with all internal departments as necessary
Performs other related duties as assigned by marketing leadership