Marketing Coordinator

Nisqually Red Wind Casino•Olympia, WA

3d•Onsite

About The Position

The Marketing Coordinator supports the execution of casino-wide marketing initiatives by ensuring smooth coordination of various tasks contributing to the success of the casino. This role requires strong organizational skills, adaptability, effective communication, and a passion for creating memorable guest experiences. The Marketing Coordinator helps maintain clear communication across departments, supports marketing reporting and documentation, and represents the casino in a professional and positive manner during events and community engagements.

Requirements

High School Diploma or GED
Four years of experience in a guest service-related field.
Minimum of one and a half years working in a casino marketing environment.
One year of experience coordinating and managing offsite community engagement events.
One year of experience in player tracking and back-end casino CMS systems ensuring accuracy of parameters and configurations.
One year of experience with reviewing and verifying promotional data and matrices for accuracy and consistency.
Must be 21 years or older.
Must have a valid Driver’s License and Driver’s abstract and must not contain any disqualifying events per the NRWC Safe Driver Policy.
Ability to communicate clearly and effectively with multiple stakeholders such as internal team members, outside vendors and the general public.
Excellent verbal and written communication skills.
Advanced knowledge of software applications such as word processing, email, spreadsheets (including excellent working knowledge of Microsoft Office Suite).
Experience in Player Tracking and back-end Casino CMS systems.
Basic math skills.
Ability to work within time constraints, stay on task, and follow directions.
Must be able to work in a fast-paced environment with the ability to remain calm and professional.
Must be able to work with a variety of people and diverse personalities.
Ability to work in a team environment as well as independently without supervision.
Pass NRWC pre-employment testing.
Ability to work all shifts including weekends and holidays.
Ability to obtain a Class III gaming license.

Nice To Haves

Higher education degree in Marketing, business, or a related field.
Certification in Red Wind’s “Service First” Program.

Responsibilities

Coordinate promotional logistics.
Manage promotional items, marketing collateral and materials.
Coordinate event execution both on-site and off-site.
Assist with sponsorship and donation requests.
Maintain clear communication across departments.
Support marketing reporting and documentation.
Represent the casino in a professional and positive manner during events and community engagements.
Act as a brand ambassador, creating a fun, cultivating and inviting environment that encourages guests to choose Nisqually Red Wind Casino as their casino of choice.
Assist in the coordination and implementation of the established marketing strategies and campaigns.
Coordination of marketing activities, including third-party liaison, vendor communication, logistics, staffing, decorations, purchase materials, and timelines.
Assist in the creation and distribution of promotional rules for review, approval and disbursement.
Collaborate with cross-functional teams to gather information and materials needed for marketing initiatives.
Monitoring of promotional system set-ups and system configurations with high regard to efficiency and accuracy.
Planning, creation, execution, and participation in both on-site and off-site promotion events.
Works as a liaison between Marketing and all other casino departments to coordinate the execution of interdepartmental marketing strategies.
Provide prompt, efficient, and courteous service to guests, both internal and external.
Provide administrative support and coordination, including data entry and maintaining marketing databases.
Assist with guest related inquiries and concerns by contacting guests with solutions or answers, when needed.
Assist in the preparation of reports and presentations for internal and external stakeholders.
Provide feedback and suggestions on proofing for marketing projects, advertisements, and reporting.
Monitor event performance and guest feedback to support continuous improvement.
Serves as the primary contact for coordinating casino-wide décor, artistic displays, seasonal decorations, entertainment provider ensuring all elements align with the casino’s brand and service standards.
Maintain accurate records of promotional activities, prize inventory, and vendor communications.
Hosting of on property entertainment and events.
Ensure purchase requests, set-up and breakdown of all promotional areas and items are completed in a timely manner.
Maintain a safe and clean environment for guests and Team Members.
Understand the Goals, Mission, Vision, and Core Values of the organization and demonstrate commitment to these in terms of individual and team performance.
Contribute to a positive team environment.
Prioritize and handle multiple tasks simultaneously.
Keep records accurately and neatly.
Perform other duties as assigned.

Benefits

FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles)
FREE Short-Term Disability, Life and Accident Insurance
FREE Meal during shift
FREE gaming license renewals
FREE uniform dry cleaning services
$1 per hour shift differential
Paid Time Off & Paid Holidays
Floating holidays
401(K) Retirement Program (match up to 4%)
Tuition Reimbursement
Health & wellbeing reimbursements
Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.)
Team Member Awards and Incentives (perfect attendance awards and yearly service awards)
Flex spending and Dependent care spending
Career advancement opportunities
Periodic Team Member contests and giveaways
Team Member dining and gift shop discounts