Marketing Coordinator - Norfolk State University

Thompson Hospitality Corporation•Norfolk, VA

4d•Onsite

About The Position

The Marketing Coordinator for Norfolk State University campus dining facility. About Us: Campus Dining by Thompson Hospitality provides exceptional dining experiences for our students, faculty, and staff. We strive to offer diverse, healthy, and sustainable food options that cater to the unique tastes and preferences of our campus community. We are looking for a passionate and creative individual to join our team as a Campus Dining Marketing Coordinator to help promote our dining services and enhance the overall dining experience on campus. Job Summary: The Campus Dining Marketing Coordinator will play a vital role in creating and executing marketing strategies to promote our campus dining services. This role is responsible for developing and implementing marketing campaigns, engaging with the campus community, and fostering a positive dining experience through effective communication and branding initiatives. As a Campus Dining Marketing Coordinator, your role is integral to the success of our dining services and enhancing the dining experience for our campus community. To excel in this position, you are expected to meet the following job expectations:

Requirements

Previous experience in a marketing, communications, or coordination role preferred
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Experience using Canva to create marketing and promotional materials
Strong organizational and time-management skills with the ability to multitask
Creative mindset with strong attention to detail
Ability to adapt quickly and take on a variety of responsibilities
Strong written and verbal communication skills
Reliable personal transportation and willingness to travel between locations as needed
Ability to work independently as well as collaboratively in a team environment

Responsibilities

Execute comprehensive marketing strategies that align with the goals of promoting our dining services and enhancing the dining experience on campus.
Create engaging and informative content for various marketing channels, ensuring that it resonates with the target audience and conveys key messages effectively.
Coordinate and promote special dining events, promotions, and initiatives to increase participation and engagement.
Conduct market research and surveys to gather feedback and insights from students and the campus community, using this data to improve dining offerings.
Collaborate with other campus departments and student organizations to enhance cross-promotion and partnership opportunities that benefit dining services.
Ensure there are visually appealing graphics and visuals to support marketing campaigns, ensuring consistent branding and messaging.
Manage the marketing budget efficiently, making informed decisions to maximize the impact of marketing efforts.
Monitor and coordinate responses to feedback and reviews from customers with THS Marketing, addressing concerns promptly and implementing improvements when necessary.
Analyze data and metrics to measure the effectiveness of marketing campaigns, using insights to make data-driven decisions for future strategies.
Stay up-to-date with marketing trends, tools, and techniques, and continuously seek opportunities for professional growth and improvement.
Maintain clear and open communication with THS Marketing Leadership, unit leadership and other team members to ensure alignment with organizational goals.
Be flexible and adaptable in a dynamic environment, responding to changing circumstances and priorities effectively.
Demonstrate creative thinking and innovation in marketing initiatives to engage and captivate the campus community.
Meet project deadlines and manage time efficiently to handle multiple tasks and projects simultaneously.
Take ownership of your work and responsibilities, ensuring that tasks are completed accurately and in a timely manner.
Uphold high ethical standards and integrity in all marketing activities and interactions.
Foster a positive and collaborative team environment, supporting colleagues and contributing to a harmonious work atmosphere.
Actively engage with the campus community, attending relevant events, and staying connected with the needs and preferences of students, faculty, and staff.
Provide regular reports and updates on marketing efforts, demonstrating the impact of strategies and campaigns to key stakeholders.