Marketing Coordinator - Promotion Operations (On-Site)

Ace Hardware•Oak Brook, IL

9h•Onsite

About The Position

The Marketing Coordinator, Promotion Operations supports seamless promotional retail execution and internal marketing processes across Consumer Marketing. This role develops and executes promotional bulletins, hot sheets, Instant Savings downloads, correction notices, proofing, Ace Rewards administration, gift card program support and marketing system administration. You will help ensure promotional offer data is accurate across the Promotional Offer Dashboard, Event Planner, point of sale testing and related systems. The position plays an important role in first time accuracy, retailer support, and efficient promotional execution for programs that influence significant promotional retail sales. This role reports to the Marketing Operations Manager and partners closely with merchandising, marketing, information technology and retailer support teams.

Requirements

Bachelor’s degree or equivalent experience
Strong customer service mindset
Ability to adapt to and support positive change
Advanced computer skills and ability to learn new systems quickly
Strong Microsoft Office proficiency
Analytical problem-solving skills with strong attention to detail
Excellent verbal and written communication skills
Ability to partner effectively with business teams and management
Strong time management and prioritization skills
Technology aptitude and comfort working with marketing systems

Nice To Haves

Experience supporting retail marketing or promotional operations
Familiarity with point-of-sale testing, promotional offer systems or gift card program administration

Responsibilities

Maintain promotional offers and support Win the Month planner offers and bulletin content development
Build, validate and deploy promotional hot sheets across promotional channels, including Instant Savings
Support day to day Gift Card Program administration, account maintenance and problem resolution
Manage Ace Rewards operations support, including direct mail hot sheets, customer transfers, retailer support and flag updates
Administer marketing systems and recommend improvements to tools, processes and data accuracy
Develop strong cross functional relationships with merchandising, marketing and information technology partners
Create specialty promotional bulletins for grand openings and retailer ad groups
Proof marketing materials and validate promotional offers through point-of-sale testing

Benefits

Incentive opportunities
Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution
Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
21 days of vacation immediately available (prorated in the first year)
Up to 6 paid holidays depending on the month of hire
Company Car, phone and fuel card are provided for field-based positions
Annual Ace Cares Week
20 hours off work per year to volunteer at an organization of your choice
Opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
On-site classes, facilitator-led courses
Generous tuition assistance program
Frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales
Mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more
Employee discounts on Ace merchandise, travel, fitness, computers and thousands more
Birth/Adoption bonding paid time off
Adoption cost reimbursement
Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
Identity theft protection