Marketing Coordinator - Operations

Nelson Mullins Riley & Scarborough • Charlotte, NC

2d

About The Position

Nelson Mullins, an AmLaw 60 Firm, is seeking a Marketing Coordinator - Operations to support the execution, coordination, and continuous improvement of Marketing operations, processes, and initiatives. This role partners with Marketing Operations leadership and cross-functional stakeholders to support governance practices, reporting activities, process execution, enablement efforts, documentation, and consistent adoption of marketing technologies and operational workflows. The ideal candidate will support the administration, adoption, and continuous improvement of marketing technology platforms, operational workflows, and processes across Marketing & Business Development. They will coordinate technology-related initiatives, reporting requests, dashboard maintenance, and follow-up activities to support effective and consistent operations. This role involves maintaining documentation, procedures, operational resources, and governance standards, while documenting existing processes and identifying opportunities to improve efficiency, consistency, and effectiveness. The candidate will also assist with data validation, quality reviews, discrepancy identification, and issue escalation to ensure data integrity and operational accuracy. Additionally, they will research, test, and support the adoption of emerging technologies, AI, automation, and industry best practices within established operational frameworks.

Requirements

• 4+ years of experience in marketing operations, marketing coordination, or a related support role.
• Strong data management skills.
• Proficiency in Excel.
• Exceptional attention to detail, accuracy, organization, and project coordination skills.
• Ability to manage multiple priorities effectively in a fast-paced environment.

Nice To Haves

• Experience working in a law firm or professional services environment.
• Familiarity with CRM systems, particularly DealCloud.
• Familiarity with email marketing platforms.
• Experience with reporting and data visualization.

Responsibilities

• Support the administration, adoption, and continuous improvement of marketing technology platforms, operational workflows, and processes across Marketing & Business Development.
• Coordinate technology-related initiatives, reporting requests, dashboard maintenance, and follow-up activities to support effective and consistent operations.
• Maintain documentation, procedures, operational resources, and governance standards.
• Document existing processes and identify opportunities to improve efficiency, consistency, and effectiveness.
• Assist with data validation, quality reviews, discrepancy identification, and issue escalation to ensure data integrity and operational accuracy.
• Research, test, and support the adoption of emerging technologies, AI, automation, and industry best practices within established operational frameworks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed