Marketing & Community Relations Coordinator

Torrington Savings Bank•Torrington, CT

2d•$52,800 - $67,415•Hybrid

About The Position

The Marketing & Community Relations Coordinator provides essential operational, administrative, and project support to the Vice President, Director of Marketing & Community Relations. This hybrid role assists in executing the Bank’s integrated marketing, communications, digital, and community relations in alignment with the Bank’s strategic plan. The Coordinator supports marketing campaign execution, reporting, digital activity tracking, vendor coordination, and budget management. Additionally, the role assists with the Bank’s corporate giving, scholarship, and community activities by coordinating contribution workflows, documentation, communication, and event logistics, and volunteer management. This position ensures both marketing and community relations programs run efficiently, remain well documented, and reinforce the Bank’s brand, visibility, and community impact.

Requirements

2-3 years of experience within a marketing team or similar environment.
Strong organizational skills with the ability to manage multiple concurrent projects.
Ability to be resourceful, work independently with direction and follow through.
Creative problem solver able to respond to time sensitive issues with sound judgment.
Excellent written and verbal communication skills with proactive follow up.
Proficiency in Microsoft Office and adaptability to new technology platforms.
Detail oriented with strong tracking, reporting, and documentation capabilities.
Must be able to focus and not be easily distracted.
Must be able to sit for at least 70% of the workday.
Some movement is required to retrieve files, etc.
Must be able to see computer screen and read documents.
Satisfactorily completes all required compliance training and complies with all regulations which apply within the scope of the position.
Responsible for actively protecting the confidentiality of customer information and computer systems used in the bank by: Remaining alert to and reporting malicious or suspected malicious email. Participating in training opportunities to ensure continued protection of customer data. Provide feedback where possible to help improve the Bank’s security culture. Responsible for maintaining confidentiality of all sensitive information.

Responsibilities

Traffic marketing requests to ensure projects are prioritized, tracked, and completed on schedule.
Coordinate communication between Marketing and Retail, Digital Banking, Operations, Facilities, Risk & Compliance, and C Suite.
Coordinate and prepare marketing meetings with internal partners and external vendors.
Prepare campaign briefs, research, follow ups, scheduling, and coordination of deliverables.
Support daily, weekly, and monthly reporting of marketing, digital, and creative performance metrics.
Source and coordinate branded merchandise and promotional items.
Maintain organized archives of marketing materials, press releases, and digital content.
Support social media efforts by assisting with digital content development and coordinating the social media calendar, including ideation and publishing of content across LinkedIn, Facebook, and YouTube.
Perform updates to website content, social media posts, and digital assets in coordination with agency partners.
Assist with Annual Report, Corporator and Employe Handbook through coordination, documentation, and reporting.
Prepare monthly and quarterly reconciliations, GL monitoring, and invoice tracking.
Coordinate with vendors to obtain quotes, timelines, deliverables, and invoices.
Support compliance with review workflows by sending materials for approval and maintaining documentation.
Assist in maintaining updated marketing, website, and social media procedures.
Coordinate intake, tracking, and communication of contribution awards or declinations.
Assist with documentation and reporting for CRA aligned activities in partnership with the CRA Officer.
Support coordination of sponsorships, charitable events, and community partnerships.
Maintain accurate records of community engagement activities, partner communications, and event outcomes.
Provide administrative support for the Bank’s scholarship program, including communication, tracking, and committee preparation.
Prepare materials for the Scholarship and Charitable Contributions Committees.
Support communication between Marketing, Community Relations, and internal/external stakeholders.
Maintain organized documentation, trackers, and shared files for both marketing and community relations.
Complete additional tasks assigned by Marketing leadership.