Marketing & Communications Intern - Social Media

Travelers•Hartford, CT
•Onsite

About The Position

The Marketing & Communications Intern Program is for self-motivated students seeking to learn the business of marketing and communications. The Social Media Intern will support the corporate social media team by writing posts, partnering on design, engaging target audiences, and contributing to social listening and reporting. Planned activities provide exposure to the business and potential career paths. Company-wide and community events offer opportunities to meet and network with leaders and participants in other development programs. This is an in-office position.

Requirements

  • Pursuing or have obtained a bachelor's or master's degree.
  • Strong verbal and written communication skills.
  • Strong writing and editorial skills.
  • Experience writing and editing social media copy.
  • Experience using Facebook, LinkedIn, X, and Instagram for a business.
  • Experience editing short-form video for Instagram Reels and TikTok.
  • Creative thinking and awareness of the latest digital trends.
  • Intermediate PowerPoint and Excel skills.
  • Basic project management skills.
  • Basic analytical skills.
  • Must be authorized to work for any employer in the U.S. now and in the future; the company does not sponsor or support H-1B petitions, TN, or Forms I-983/STEM OPT for this role.

Nice To Haves

  • Cumulative GPA of 3.0 or greater.
  • Design experience, including use of tools such as Photoshop.

Responsibilities

  • Write and edit social media copy for Enterprise initiatives across platforms.
  • Partner with design team members on assets that accompany social media copy.
  • Engage with target audiences on social media.
  • Use social media monitoring tools to identify trends and see what people are saying about Travelers.
  • Assist with social listening and reporting requests.
  • Research topics and interview employees to develop features and profiles.
  • Adapt content for internal and external channels, including the Travelers intranet, mass email, and digital signage.
  • Participate in team discussions about business programs and initiatives and collaborate on communications plans for company projects.
  • Assist with promotion, execution, and internal and external coverage of the Travelers Championship.
  • Develop skills in business and feature writing, copyediting, graphic and web design, and client management.
  • Collaborate with other interns on a group project as directed.
  • Perform other duties as assigned.

Benefits

  • Employees are eligible for performance-based cash incentive awards as part of the compensation and benefits program.
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