Marketing & Communications Coordinator

AccorHotel • Boston, MA

1d • $31 • Onsite

About The Position

Fairmont Copley Plaza is seeking a versatile and detail-oriented Marketing & Communications Coordinator to support the property's full marketing and communications efforts. Reporting to the Public Relations Director (PRD), the Marketing & Communications Coordinator is responsible for assisting the PRD in all aspects of media relations, digital advertising, and social media across both the hotel brand and OAK Long Bar + Kitchen, while also lending support to influencer partnerships, photoshoot production, and broader property marketing initiatives.

Requirements

• Excellent written and oral communication skills with the ability to adapt tone across press releases, social captions, and internal communications
• Familiarity with social media platforms, scheduling tools, and basic digital advertising concepts
• Strong organizational skills and comfort managing multiple projects and deadlines simultaneously
• A collaborative, no-task-too-small attitude and genuine enthusiasm for hospitality, luxury brands, or lifestyle content
• Fast learner; can learn new programs and tasks quickly and effectively
• Comfortable working with various Microsoft Office applications; Word, Excel, PowerPoint

Nice To Haves

• Experience in hospitality, luxury retail, or lifestyle brands is a plus but not required.

Responsibilities

• Support media relations efforts including press release drafting, media list building, and outreach for both Fairmont Copley Plaza and OAK Long Bar + Kitchen
• Coordinate press stays and media visits, including itineraries and on-site hosting
• Maintain media contact databases, coverage trackers, and PR reports
• Assist in creating press-worthy experiences that drive visibility of the property
• Develop and schedule content across Instagram and other relevant platforms
• Draft engaging, on-brand captions and copy that are in line with brand voice guidelines
• Monitor community engagement, respond to comments and DMs and flagging concerns and opportunities
• Track social performance metrics and contribute to monthly reporting
• Assist in the planning, execution, and reporting of paid digital advertising campaigns with PRD and Director of Sales & Marketing (DOSM)
• Management of response effort for websites such as Google, TripAdvisor, Expedia, Open Table, Yelp, etc.
• Manage content on Fairmont.com, property microsite, OTA’s and other online listings
• Assist in identifying, vetting, and coordinating influencer and content creator partnerships
• Manage logistics for influencer visits, including itineraries and contracting
• Report on influencer performance
• Coordinate logistics for photo and video shoots, including scheduling, vendor communication, and on-site production support
• Organize and maintain the property's digital asset library
• Liaise with photographers, stylists, and internal teams (culinary, events, front-of-house) to ensure smooth shoot days

Benefits

• Employee Benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Ability to make a difference through our Corporate Social Responsibility activities like Planet 21.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level