Marketing & Comm Specialist-Sr

UT Health San AntonioSan Antonio, TX

About The Position

Under limited supervision, supports the market development, growth plans and promotion for a designated department or area of UT Health San Antonio. This position will assist in the management, development of execution of marketing, branding, communications, PR/media and digital strategies. This position will also be required to cross-train on other marketing communications functions to support the department's strategic plan.

Requirements

  • Superior communication skills both written and verbal to effectively address all levels within the organization.
  • Advanced Takes initiative to meet deadlines and complete projects and/or assignments with little or no supervision.
  • Intermediate Possesses a high level of creativity, independent planning and decision-making, effective problem-solving skills, and the ability to influence marketing strategies to support growth, service awareness and revenue sources.
  • Advanced Knowledge of current marketing strategies and tactics, with an emphasis on use of electronic media and web-based marketing for patient growth.
  • Intermediate Solid understanding of how each social media channel works and how to optimize content so that it is engaging on those channels.
  • Intermediate Ability to work in a fast-paced environment.
  • Intermediate Exceptional customer service skills including effective listening.
  • Advanced Effective organizational, planning and time management skills to prioritize multiple tasks, with strong attention to detail.
  • Advanced Strong editing skills to ensure all marketing materials meet the highest standards.
  • Advanced Knowledge of word processing (Microsoft products preferred), database and spreadsheet software, internet, social media and use of computers and general office equipment.
  • Advanced Demonstrated critical thinking and analytical skills.
  • Intermediate Ability to communicate effectively with staff, all management levels, faculty, general public and outside vendors.
  • Intermediate Demonstrates expertise in various areas, including communications, advertising, web optimization and content, social media, video production, event planning and other projects.
  • Advanced EDUCATION: Bachelors degree in Communications, Marketing or General Business Management is required.

Nice To Haves

  • Healthcare writing experience is preferred, but not mandatory.

Responsibilities

  • Assists in the development and implementation of comprehensive marketing and communication plans that align with the department or area of UT Health San Antonio's marketing strategy.
  • Collaborates with the leadership and team to develop and implement relevant content for department or Institution's strategic marketing, brand planning and enterprise communications.
  • Collaborates with leadership to strategically plan, create and determine the effectiveness of marketing programs and multidimensional campaigns with targeted content to drive increased brand awareness and growth.
  • Partners with team members across departments to analyze/determine business needs, understand audiences, set goals, determine promotional tactics, and oversee the execution and measurement of tactics/campaigns.
  • Assists with the analysis of market data, including campaign results, online traffic and various other marketing programs to determine effectiveness, including ROI, to improve future marketing strategies and campaigns.
  • Initiates ideas and recommendations for marketing campaigns, messaging, promotions and programs that align with the cancer center's marketing strategies.
  • Works with external agencies, vendors and other stakeholders to build and execute strategic marketing and communications activities, including content development strategies and execution for both external and internal audiences.
  • Leads strategic event planning, execution and budgeting to ensure alignment with marketing goals; provide post-event results reporting and analysis.
  • Researches and writes strategic internal and external content for collateral material, patient education, articles, blogs, websites, electronic newsletters, email campaigns, direct mail, posters, and other supporting material.
  • Works with the Marketing and Communications Manager and team to plan, develop and execute editorial social calendars and monitoring of social media channels.
  • Provides oversight and editorial review of content provided by key stakeholders for internal and external communications.
  • Establishes and monitor project timelines to meet deadlines for promotional efforts/campaigns and assist with the delivery of collateral materials to support promotions and marketing functions.
  • Serves as a consult to entry level staff and intradepartmental colleagues.
  • Performs all other duties as assigned.
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