Marketing Cloud Next Practice Lead

NeuraFlash, Part of Accenture

7d•Hybrid

About The Position

NeuraFlash is seeking a Marketing Cloud Next Practice Lead to build and scale our Marketing Cloud Next practice from the ground up. As the go-to AI partner of Salesforce and the #1 Agentforce partner, NeuraFlash is uniquely positioned to own the Marketing Cloud Next market as it emerges as the next generation of agentic, AI-powered marketing. This role will lead that charge, positioning NeuraFlash as the leading partner in helping customers unify data, orchestrate journeys, and deploy AI agents across the marketing lifecycle. This role reports to NeuraFlash's CTO’s organization.

Requirements

5+ years of experience working with Salesforce Marketing Cloud (Marketing Cloud Next, Marketing Cloud Engagement, or Account Engagement)
5+ years of consulting experience at an executive support level
Deep understanding of AI-driven marketing capabilities (e.g., agentic journeys, real-time personalization, Data Cloud integration) and how they transform the marketing landscape
Strong presentation and communication skills; a driven self-starter who thrives in a fast-paced, dynamic start-up environment
Willing to travel as needed to support customer and sales engagements

Nice To Haves

Salesforce Marketing Cloud certification(s) preferred

Responsibilities

Build, grow, and manage NeuraFlash's Marketing Cloud Next practice from the ground up, including offerings, methodology, and delivery frameworks
Lead, recruit, and develop the Marketing Cloud Next delivery team, including headcount planning, capacity management, resource skill identification, and talent recruitment
Partner with Product and Marketing leadership to create re-usable assets, accelerators, and industry-specific solution packages for Marketing Cloud Next
Create and expand our Marketing Cloud Next go-to-market plan, packaging, and pricing, and enable our sales and delivery teams to sell effectively
Work hand-in-hand with our CEO, Sales team, and Salesforce practice leadership on pre-sales activities to execute go-to-market strategy
Build and leverage your Salesforce network to drive incremental pipeline, partnering with SVPs and Account Executives to identify Marketing Cloud Next opportunities in their accounts
Serve as the subject matter expert during discovery, translating complex technical capabilities (e.g., AI agents, real-time data unification, journey orchestration) into tangible business outcomes for prospects
Lead discovery and business process workshops during NeuraFlash engagements, extracting key business requirements and success criteria
Support the Solution Engineering and Sales teams during the estimation process to ensure accuracy of proposals, resourcing, and competitive pricing to increase win-rate
Develop competitive analysis and point-of-view on Marketing Cloud Next's value and advantages relative to competing platforms
Perform as a senior member of our delivery teams, working alongside project managers and solution architects through all phases of key account projects
Act as executive sponsor on Marketing Cloud Next engagements, staying involved through solutioning, execution, and go-live to ensure strong customer outcomes and CSAT
Drive continued adoption post-go-live and identify opportunities for expansion, renewals, and managed services hand-off
Be NeuraFlash's thought leader and spokesperson in the Salesforce ecosystem on Marketing Cloud Next
Continuously compile new industry trends and create awareness across the practice and NeuraFlash leadership
Quickly acquire new technical expertise on the latest Marketing Cloud Next features and partner with Sales Operations and Learning & Development to develop enablement content to train the wider organization as required
Bring industry best practices to pre-sales and project engagements, and contribute to customer references and case studies