Marketing Client Services Manager

Ingram Micro•Buffalo, NY

2d•$78,000 - $124,800

About The Position

Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Requirements

Experienced individual contributor with the ability to work independently with minimal supervision
Proven ability to manage complex projects and processes end-to-end
Strong problem-solving skills to address complex business and technical challenges
Demonstrated ability to influence stakeholders on policies, practices, and procedures
Track record of leading impactful programs and driving business initiatives with creativity and innovation
Experience mentoring or guiding junior team members
Acts as a subject matter expert, providing leadership through deep functional knowledge
Ability to prioritize work effectively based on high-level direction
Strong customer focus with the ability to build and maintain long-term relationships
Bachelor’s degree (or equivalent combination of education and relevant experience)
Minimum 5 years of functional experience, including at least 3 years in a specialized role
Demonstrated ability to make significant contributions to processes, systems, and outcomes

Responsibilities

Lead the development and execution of marketing tactics and integrated advertising campaigns
Analyze customer needs to define messaging architecture and competitive positioning
Plan and manage project scope, resources, timelines, and creative development processes
Develop, implement, and evaluate interactive advertising and e-commerce programs
Oversee campaign performance, analyze results, and optimize effectiveness
Manage web-based advertising scheduling and execution as needed
Design and conduct market research, campaign modeling, and vertical market strategies
Implement and drive channel marketing programs, including partner engagement initiatives
Define, maintain, and grow VAR (Value-Added Reseller) programs, agreements, and partnerships
Lead VAR recruitment and support through marketing, training, and joint business initiatives
Plan and execute market research strategies to increase sales growth and market share
Develop and implement strategic marketing policies, objectives, and go-to-market plans
Monitor market trends and adjust strategies to remain competitive
Build and maintain relationships with product partners, vendors, and third parties
Execute strategic customer acquisition programs, including direct marketing initiatives
Develop and manage direct mail campaigns, customer profiling, and list strategy/analysis
Create marketing strategies for new and existing products and services
Research emerging trends and technologies to align with customer needs
Partner with sales teams to ensure availability of effective collateral and marketing materials