Marketing Campaign Operations & AI Manager

Zenity

2d•Remote

About The Position

This role sits at the center of campaign operations, turning strategy into pipeline and directly shaping how customers understand and adopt AI agent security at enterprise scale. The successful candidate will own end-to-end campaign execution, including intake, planning, build, QA, launch, and post-launch reporting. They will also be responsible for writing and editing campaign copy, scheduling and leading campaign kickoff calls, building and managing project trackers, and creating campaign templates, naming conventions, workflows, and documentation. The role involves managing a single source of truth for campaign status, deliverables, approvals, and risks, and working with Marketing Operations and RevOps to build dashboards tied to attribution, pipeline, and velocity. A key aspect of this role is building AI agents to automate various campaign processes and leading weekly campaign reviews. The manager will also coordinate timelines, QA, and deliverables with external partners, run post-campaign retrospectives, support segmentation and audience targeting, and enable teams on new processes and AI agents. Finally, they will review campaign performance and share insights to guide decisions and experimentation.

Requirements

Experience leading multi-channel campaign operations with clear structure and ownership
Strong project management skills with experience using Asana, JIRA, or similar systems
Proven experience managing campaign kickoff, stakeholder coordination, and timeline execution
Experience building AI workflows or automation to streamline campaign operations
Strong understanding of HubSpot campaign tools, tracking, segmentation, and reporting
Ability to manage intake, capacity planning, prioritization, risks, and dependencies
Strong collaboration across growth, events, SDR, RevOps, PMM, and agencies through clarity in communication and comfort driving cross-functional alignment
Skill in process governance, documentation, data quality, and continuous improvement
Proven ability to build — not just maintain — systems, processes, or relationships
Ownership mindset with accountability for outcomes; treats their area like a business and comes with solutions
Comfort operating in evolving, fast-moving environments
Experience in high-growth or venture-backed environments

Nice To Haves

Exposure to AI, security, or emerging technologies

Responsibilities

Own end-to-end campaign execution: intake, planning, build, QA, launch, and post-launch reporting
Write and edit campaign copy across channels — including emails, landing pages, and ad creative — adapting from existing content assets and messaging frameworks set by the Content and Product Marketing teams
Schedule and lead campaign kickoff calls with clear agenda, roles, risks, and outcomes
Build and manage Asana project trackers with tasks, timelines, dependencies, and owners
Create campaign templates, naming conventions, workflows, and documentation
Manage a single source of truth for campaign status, deliverables, approvals, and risks
Work with Marketing Operations and RevOps to build dashboards tied to attribution, pipeline, and velocity
Build AI agents to automate reminders, handoffs, briefs, approvals, QA checks, and post-launch updates
Lead weekly campaign reviews, sharing status, blockers, and mitigation actions
Coordinate timelines, QA, and deliverables with creative agencies and paid media partners
Run post-campaign retrospectives, document learnings, and improve workflows and templates
Support segmentation and audience targeting with PMM and operations teams
Enable teams on new templates, workflows, and AI agents
Review campaign performance and share insights with team to guide decisions, prioritization, and experimentation