Marketing and Social Media Specialist

Neighborhood Legal Services of Los Angeles County•Glendale, CA

1d•$71,000 - $83,000•Hybrid

About The Position

The Marketing and Social Media Specialist will play a critical role in advancing NLSLA’s mission by elevating the organization’s voice, visibility, and impact. The position is responsible for managing day-to-day social media activities, supporting marketing campaigns, and creating compelling content that engages clients, community partners, and funders. The ideal candidate is a dynamic and creative professional with exceptional writing and storytelling skills. They are highly detail-oriented, self-motivated, and bring strong artistic and design capabilities. The candidate must be experienced in navigating and managing multiple social media platforms and have a demonstrated ability to develop visually engaging, professional and high-quality marketing materials that effectively communicate NLSLA’s work. In this role, you would report to the Communications Manager. This position is exempt.

Requirements

Minimum of three (3) years of professional experience in social media, marketing, or communications.
Strong writing, editing, and storytelling skills.
Basic graphic design skills (Canva, Adobe Creative Suite).
Familiarity with analytics tools and performance tracking.
Ability to manage multiple projects and meet deadlines.
Passion for advancing social justice and the mission of legal services for underserved communities.
Working knowledge of Microsoft Outlook, Word and Excel, business and communication platforms.

Nice To Haves

Previous experience working in a non-profit setting or organization.
Experience with email marketing platforms (Constant Contact, etc.).
Basic video editing skills.
Photography experience.
Bachelor's degree.
Are bilingual in Spanish, due to the high number of Spanish-speaking residents in the community, or in any of the other Los Angeles threshold languages, which is highly valued in our community outreach efforts.

Responsibilities

Manage and maintain all social media platforms by creating engaging, mission driven content including graphics, captions, short videos, and stories.
Capture and edit photos and video at NLSLA events and programs, as needed.
Collaborate with staff to highlight client stories, program impact, and key organizational updates.
Develop and schedule content aligned with NLSLA’s mission, priorities and campaigns.
Monitor engagement, respond to comments/messages, & foster a strong online community.
Track analytics and prepare monthly performance reports.
Ensure consistent application of NLSLA brand guidelines across all materials.
Design and produce “Know Your Rights” pamphlets, fact sheets, and educational materials.
Create flyers and digital graphics for trainings, legal clinics, and community events.
Develop materials that are culturally competent and tailored to the diverse communities we served.
Work closely with NLSLA legal teams and leadership to gather and align messaging.
Contribute ideas to expand audience reach and deepen engagement.
Stay current on social media trends, tools, and best practices to continuously strengthen NLSLA’s digital presence.

Benefits

Competitive Salary: $71,000–$83,000, based on experience.
Generous Time Off: 15 paid holidays, 2 to 5 weeks of vacation depending on seniority, and 12 days of sick leave. Exempt employees are eligible for compensatory time in accordance with company policy.
Medical, dental, and vision insurance with a variety of plan options.
Basic Life and AD&D Insurance, Long-Term Disability Insurance.
403(b) retirement plan with employer contributions and options for voluntary contributions.
Monthly bilingual supplement for qualified employees.
A Culture of Inclusion: We are committed to fostering a respectful, inclusive work environment where everyone can thrive.
Perks: Technology reimbursement to help you stay connected and equipped to do your best work.

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