Marketing and Intake Coordinator

Crisp Recruit • Garden City, NY

1d • Onsite

About The Position

The Marketing & Intake Coordinator role at Barket Epstein is crucial for enhancing our firm's visibility and client relations. This position marries the creative intrigue of marketing with the empathetic touch needed for effective client intake. By driving engagement through social media and facilitating seamless client interactions, you will be instrumental in supporting our mission to deliver unparalleled legal services. Your impact will resonate in our client satisfaction and the strength of our firm's public presence.

Requirements

• 2–3 years of experience managing social media platforms, creating content, and supporting paid social advertising or boosted campaigns.
• Strong verbal and written communication skills to effectively engage with clients and team members.
• Consistent attendance, punctuality, and dependability are essential, as this role supports live intake calls and daily onsite marketing execution.
• Ability to handle stressful client situations with care and understanding.
• Detail-oriented with the capacity to manage multiple tasks efficiently.
• Must be available to work full-time onsite in Garden City, New York, Monday through Friday, 9:00 AM–5:30 PM, with a 30-minute lunch.
• Experience with Clio and Microsoft Office 365 for data management and communication.

Nice To Haves

• Familiarity with legal terms and processes is preferred but not essential.

Responsibilities

• Manage the firm’s social media presence across Facebook, Instagram, LinkedIn, and X, including posting, scheduling, monitoring engagement, and supporting paid social campaigns.
• Develop engaging and relevant content to enhance the firm's online presence and reach.
• Answer and triage inbound inquiries efficiently, gather key facts, track lead sources, and quickly route qualified callers to the appropriate attorney.
• Conduct empathetic interactions to understand client needs and route them to appropriate attorneys.
• Implement and monitor paid advertising campaigns under the guidance of the Marketing Director.
• Maintain accurate records of client interactions and intake notes using Clio.
• Provide regular updates on marketing performance and client outreach success.

Benefits

• Medical coverage available, with the firm paying the majority of costs depending on plan selection.
• 401(k) with employer match available after eligibility period.
• Three weeks of PTO annually along with all governmental holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed