Marketing and Growth Associate

Arona Home Essentials • Loves Park, IL

3h

About The Position

Arona Home Essentials is hiring a Marketing and Growth Associate to support customer acquisition and maintenance, payment processing, customer account records, sales-floor assistance, and showroom upkeep. The position also handles incoming calls, maintains customer files and mailing campaigns, and directs sales and service opportunities to the Sales Manager. The role routinely involves lifting, loading, and moving heavy merchandise with a dolly. Applicants must satisfy the company's driver qualification requirements and complete pre-employment screening.

Requirements

• Excellent interpersonal skills for daily customer contact.
• Professional appearance.
• Good communication and organizational skills.
• Excellent telephone etiquette.
• Strong showroom and telephone sales skills.
• Must be at least 18 years old.
• Ability to routinely lift, load, and move heavy merchandise with a dolly.
• Must have a satisfactory motor vehicle record, a valid driver's license, and comply with the Arona Home Essentials Driver Qualification Policy.
• Must complete a pre-employment background check, drug test, agility test, and DOT physical; DOT physical certification is required in states that require it.

Nice To Haves

• Bilingual ability.

Responsibilities

• Acquire and maintain customers.
• Accept and process current customer payments.
• Process order forms and references.
• Enter customer information into the store computer for new lease agreements.
• Update customer information and account status in the store computer system.
• Answer incoming telephone calls and route them to the appropriate person according to the first-up system.
• File and maintain customer folders and records.
• Assist customers on the showroom floor.
• Direct customer sales and service opportunities immediately to the Sales Manager.
• Maintain the appearance and organization of the customer transaction counter.
• Help maintain the showroom by cleaning, organizing, merchandising, and pricing according to the first-up system and management direction.
• Maintain a regular mailing campaign.
• Perform other tasks as assigned by management.

Benefits

• Paid time off, including vacation days, personal days, and holidays.
• Unlimited bonus and commission opportunities.
• Five-day work week.
• Company-paid life insurance and long-term disability insurance.
• Medical, dental, vision, life, and short-term disability insurance.
• 401(k) with company match.
• Ongoing training and development.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed