Marketing & Growth Associate

Arona Home Essentials • Loves Park, IL

9h

About The Position

Arona Home Essentials is seeking a Marketing and Growth Associate to support customer acquisition and maintenance, customer transactions, sales, and showroom operations. The role includes processing payments and order forms, entering and updating customer and account information, handling telephone calls, maintaining records, assisting customers, and supporting showroom organization and merchandising. The position routinely involves lifting, loading, and dollying heavy merchandise. Candidates must meet the company’s driving qualification requirements and complete the required pre-employment screenings and tests.

Requirements

• Excellent interpersonal skills for daily customer contact.
• Professional appearance.
• Good communication and organizational skills.
• Excellent telephone etiquette.
• Strong showroom and telephone sales skills.
• Must be 21 years of age or older.
• Must routinely lift, load, and dolly heavy merchandise.
• Must pass a pre-employment background check, drug test, agility test, and DOT physical.
• Must have a satisfactory motor vehicle record, a valid driver’s license, and comply with the Arona Home Essentials Driver Qualification Policy.
• Must have DOT physical/certification in states that require it.
• Must pass a drug screen and criminal background investigation before beginning employment.

Nice To Haves

• Bilingual skills are a plus.

Responsibilities

• Acquire and maintain customers.
• Accept and process current customer payments.
• Process order forms and references.
• Enter customer information into the store computer for new lease agreements.
• Update customer information and account status in the store computer system.
• Answer incoming telephone calls and route them to the appropriate person according to the first-up system.
• File and maintain customer folders and records.
• Assist customers on the showroom floor.
• Direct customer opportunities related to sales and service immediately to the Sales Manager.
• Maintain the appearance and organization of the customer transaction counter.
• Assist with showroom cleaning, organization, merchandising, and pricing according to the first-up system and management direction.
• Maintain a regular mailing campaign.
• Perform other tasks as assigned by management.

Benefits

• Paid time off, including vacation days, personal days, and holidays.
• Unlimited bonus and commission opportunities.
• Five-day work week.
• Company-paid life insurance and long-term disability insurance.
• Medical, dental, vision, life insurance, and short-term disability.
• 401(k) with company match.
• Ongoing training and development.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed