Marketing and Community Outreach Specialist

Health Haven • West Palm Beach, FL

13h • Onsite

About The Position

The Marketing and Community Outreach Specialist will expand Health Haven’s community presence, develop referral partnerships, and generate new patient opportunities through in-person outreach and relationship building. The role is a 60-day contract-to-hire opportunity. Consideration for full-time employment depends on achieving required performance goals, overall performance, and organizational needs.

The specialist will build relationships with assisted living facilities and healthcare providers, identify and develop business opportunities, organize outreach across assigned territories, and document outreach activity and results. The role also involves educating referral partners about approved psychiatric service information, coordinating potential partnerships with company leadership, and following privacy, safety, and ethical referral requirements. The position is based in West Palm Beach, Florida, with outreach across assigned territories that may include West Palm Beach, Jupiter, Stuart, Tampa, and other mutually agreed areas.

Requirements

• High school diploma or equivalent.
• Background in business development, sales, healthcare marketing, community outreach, or referral relationship management.
• Strong interpersonal, presentation, written, and verbal communication skills.
• Ability to manage field activities, document results, track referral sources, and meet deadlines independently.
• Proficiency with email, calendars, spreadsheets, and business documentation systems.
• Valid driver’s license, reliable transportation, and ability to travel throughout assigned territories.
• Commitment to confidentiality, ethical marketing, patient choice, and accurate representation of Company services.

Nice To Haves

• A degree in marketing, business, communications, or healthcare administration is preferred.
• Healthcare or behavioral health experience is strongly preferred.

Responsibilities

• Build relationships with assisted living facilities and administrators to explore psychiatric service opportunities and referral partnerships.
• Identify prospects, initiate contact, schedule meetings, and engage healthcare leaders and decision-makers to develop business opportunities.
• Establish relationships with primary care physicians, multispecialty practices, psychologists, therapists, rehabilitation centers, substance use treatment programs, and hospital discharge teams.
• Record daily outreach activities, contacts, referral sources, meeting outcomes, and follow-up plans; submit weekly progress updates and a final report.
• Use Company-approved materials to educate referral partners about Health Haven’s psychiatric services, including TMS, Spravato, and outpatient psychiatric care.
• Organize outreach routes independently, prioritize opportunities, conduct in-person visits, and maintain consistent follow-up across assigned communities.
• Protect confidential information, follow applicable privacy and safety requirements, and maintain ethical referral practices; do not provide clinical advice, promise treatment outcomes, influence clinical decisions, or offer or accept compensation or benefits in exchange for referrals.
• Present potential partnerships, proposals, pricing, and service agreements to Company leadership for review and approval; do not sign agreements or make unauthorized commitments.
• Maintain a valid driver’s license, reliable transportation, and required insurance coverage for business-related travel.
• Complete additional outreach, marketing, relationship development, and reporting responsibilities related to the engagement.

Benefits

• Opportunity to contribute to a growing behavioral health organization.
• Direct collaboration with organizational leadership and clinical teams.
• Experience developing healthcare referral networks and community partnerships.
• Eligibility for consideration for a full-time W-2 position after successfully completing the 60-day engagement and achieving all performance metrics.

What This Job Offers

• Education Level: High school or GED