Marketing and Community Outreach Specialist

Health Haven • West Palm Beach, FL

22h • Onsite

About The Position

The Marketing and Community Outreach Specialist expands Health Haven’s community presence, develops healthcare referral partnerships, and generates new patient opportunities through in-person outreach and relationship building. The role involves outreach to assisted living facilities, healthcare providers, behavioral health organizations, rehabilitation centers, substance use treatment programs, and hospital discharge teams across assigned territories, including West Palm Beach, Jupiter, Stuart, Tampa, and other mutually agreed areas.

This is a 60-day contract-to-hire opportunity. Consideration for full-time employment after the engagement depends on meeting required performance goals, overall performance, and organizational needs. The specialist works independently to organize outreach routes, identify and contact prospects, schedule meetings, educate referral partners using company-approved materials, and maintain records of activities and outcomes. Potential partnerships, proposals, pricing, and service agreements must be submitted to company leadership for review and approval; the specialist may not sign agreements or make unauthorized commitments.

The role requires ethical outreach, protection of confidential information, adherence to applicable privacy and safety requirements, and accurate representation of company services. The specialist must not provide clinical advice, promise treatment outcomes, influence clinical decisions, or offer or accept compensation or benefits in exchange for referrals. A valid driver’s license, reliable transportation, and required insurance coverage are necessary for business travel.

Requirements

• High school diploma or equivalent.
• Background in business development, sales, healthcare marketing, community outreach, or referral relationship management.
• Strong interpersonal, presentation, written, and verbal communication skills.
• Ability to manage field activities, document results, track referral sources, and meet deadlines independently.
• Proficiency with email, calendars, spreadsheets, and business documentation systems.
• Valid driver’s license, reliable transportation, and ability to travel throughout assigned territories.
• Commitment to confidentiality, ethical marketing, patient choice, and accurate representation of company services.

Nice To Haves

• Degree in marketing, business, communications, or healthcare administration.
• Healthcare or behavioral health experience is strongly preferred.

Responsibilities

• Build relationships with assisted living facilities and administrators to explore psychiatric service opportunities and referral partnerships.
• Identify prospects, initiate contact, schedule meetings, and engage healthcare leaders and decision-makers to develop business opportunities.
• Establish relationships with primary care physicians, multispecialty practices, psychologists, therapists, rehabilitation centers, substance use treatment programs, and hospital discharge teams.
• Document daily outreach activities, contacts, referral sources, meeting outcomes, and follow-up plans; submit weekly progress updates and a final report.
• Educate referral partners about Health Haven’s psychiatric services, including TMS, Spravato, and outpatient psychiatric care, using company-approved materials.
• Organize outreach routes independently, prioritize opportunities, conduct in-person visits, and maintain consistent follow-up across assigned communities.
• Protect confidential information, follow applicable privacy and safety requirements, and maintain ethical referral practices.
• Present potential partnerships, proposals, pricing, and service agreements to company leadership for review and approval; do not sign agreements or make unauthorized commitments.
• Maintain a valid driver’s license, reliable transportation, and required insurance coverage for business-related travel.
• Complete additional outreach, marketing, relationship development, and reporting responsibilities related to the engagement.

Benefits

• Opportunity to contribute to a growing behavioral health organization.
• Direct collaboration with organizational leadership and clinical teams.
• Experience developing healthcare referral networks and community partnerships.
• Consideration for a full-time W-2 position after successfully completing the 60-day engagement and achieving all performance metrics.

What This Job Offers

• Education Level: High school or GED