Marketing and Communications Specialist

Steampunk•McLean, VA

2d•$100,000 - $120,000•Hybrid

About The Position

As a Marketing and Communications Specialist, you will work within our Design Intelligence® framework, partnering with a disruption designer and instructional designer to build trust and drive adoption of new AI and data capabilities for our government client. You will be responsible for developing and delivering strategic communications, multimedia outreach materials, and executive briefings that translate complex AI and data investments into content the workforce understands, trusts, and adopts.

Requirements

Ability to obtain and maintain a U.S. government Security Clearance
Bachelor's degree and 8+ years of total experience
4+ years of experience in marketing, communications, strategic communications, or organizational change management
Local to the Washington, DC metro area and willing to travel on-site to client as needed
Demonstrated experience developing strategic communications, executive briefings, and multimedia outreach materials for technical or enterprise transformation initiatives
Excellent writing, editing, communication, and presentation skills, with the ability to translate technical AI and data concepts into clear, audience-appropriate messaging and effectively communicate and collaborate with diverse stakeholders
Experience with stakeholder mapping, journey mapping, and/or persona development methods
Experience working within an Agile delivery framework, including sprint reviews, Program Increment planning, and backlog ceremonies
Knowledge of and experience with Section 508 / accessibility requirements for communications and multimedia materials
Proficiency in tools like PowerPoint and Mural (or similar collaborative whiteboarding tools)
Experience collaborating within a multi-disciplinary delivery team including designers, instructional designers, engineers, data scientists, and change managers
Experience working in a project-based, client-facing environment

Nice To Haves

Previous work experience in or with the federal government, ideally DoD/DHS
Experience supporting AI, data, or emerging technology adoption campaigns
Experience producing content for developer- or technical-audience platforms
Previous experience working in a consulting environment

Responsibilities

Partner with the disruption designer and instructional designer to translate user research, journey maps, and training content into audience-ready messaging and adoption campaigns
Plan, produce, and distribute tailored strategic communications, multimedia outreach materials, and executive briefings that build stakeholder trust and mitigate user resistance to new AI capabilities
Develop and maintain capability roadmap communications that explain new AI resources and mission application releases to operational and technical audiences
Support stakeholder mapping, journey mapping, and workforce persona development to identify audiences, adoption barriers, and messaging opportunities
Craft executive-ready briefing materials, talking points, and presentations for leadership audiences across government clients and mission domain stakeholders
Participate in co-creation workshops, sprint reviews, and other Agile feedback ceremonies to gather input and refine messaging each Program Increment
Track and report on communications reach and adoption metrics that feed into leadership dashboards
Ensure all communications and multimedia materials meet Section 508 / WCAG 2.1 AA accessibility standards and maintain a consistent voice across products and services
Collaborate closely with program management, change management, and technical delivery teams to keep messaging aligned with release milestones