Marketing Administrator

CLOVERDALE FOODS CO•Mandan, ND

10d•Onsite

About The Position

The Marketing Administrator is the Marketing team’s primary on-site representative at the Mandan plant and in the Bis-Man community, providing local support to colleagues working across multiple states and time zones. Success in this role requires exceptional organization, communication, and relationship-building skills. The ideal candidate is detail-oriented, self-directed, and adaptable, with strong written and verbal communication skills and the ability to manage multiple priorities. This position is part of a small, collaborative marketing team whose members bring diverse experience and expertise. This multifaceted role calls for someone who embodies Cloverdale’s core values of Family, Hungry, and Adventurer. The successful candidate will confidently use and improve existing processes, develop new systems when needed, and remain resourceful and flexible when information is limited. The Marketing Administrator collaborates closely with remote teammates and cross-functional partners in Human Resources, Operations, Sales, and Senior Leadership. As a local brand ambassador, this individual manages community partnerships and charitable contributions throughout the Bis-Man area and responds to consumer inquiries with care, diplomacy, and urgency.

Requirements

2+ years of progressive project management experience.
Some college.
Demonstrated commitment to continuous learning.
Exemplifies key values to Cloverdale: Family, Hungry, Adventurer while embodying the ideal team player: humble, hungry, and smart.
Willing to get hands dirty while possessing the ability to think strategically.
Ability to effectively manage time, coordinate multiple tasks and adjust schedules to meet deadlines and goals in a fast-paced environment.
Strong verbal and written communication skills.
Effective in managing complex program executions through superior organization, communication skills and attention to detail.
Demonstrated ability to develop synergistic vendor relations.
Willingness to track accountability through tracking data and being aware of all tools to hold the standard for office protocols and procedures.
Willingness to embrace Cloverdale’s commitment to Organizational Health.
Advanced computer skills including use of Microsoft Office (Word, Excel, and PowerPoint).
Familiarity/high comfort level with technology platforms for project and data management.
Valid Driver’s License.

Nice To Haves

Associate or Bachelor’s degree preferred.

Responsibilities

Monitor CF Marketing and Blue Ribbon emails received via the website, and voicemails
Follow up directly to resolve (aka Whoopsie/Loyalty coupons) as needed
Create monthly summary reports and cascade Consumer Complaints to cross functional Operations team
Elevate concerns to Marketing leadership on sensitive issues, or greatly increased frequency/volume
Schedule proactive Cloverdale branded posts in Later.com
Monitor post engagement
Elevate concerns to Marketing leadership on sensitive issues
Coordinate existing corporate sponsorship and donations processes
Partner with the Country Store for fulfillment of product commitments
Merch store order and inventory management for sales promo items as needed for sales rep support
Syndigo Intake – partner with Samples to get updated and new products sent to Syndigo
Inmar redemption house RT promotional coupon code management and tracking
Additional admin sales support/coordination as needed
Cloverdale brand ambassadorship, product sampling and event auditing to support existing local sports marketing partnerships and athlete sponsorships (i.e. Bobcats, Larks, Team UOA, JMO, etc.)
Ticket tracking and distribution to internal Cloverdale employees
Utilize Monday.com project management platform to support Marketing team and key responsibilities
Ensure that projects are delivered on time and within set budget parameters
Shipping, marketing PO input, Marketing dept. mail responses/routing as needed
Represent the Marketing team to support cross-functional internal Cloverdale project needs for Mandan HQ