Marketing Account Manager

1-800 Contacts•Draper, UT

1d•Hybrid

About The Position

SeekWell is the parent company of 1-800 Contacts, Luna, and The Framery. Our goal is to make it simpler, easier, and more accessible for people to get the vision care they need. We maintain the legendary, award-winning culture 1-800 Contacts started almost 30 years ago and continue to develop innovative, pioneering products and businesses that make consumers cheer and optometrists squirm. We’re owned by KKR – one of the world’s largest and most successful private equity investment companies. We’ve built an excellent company and changed an industry by putting the customer first, always. The best is yet to come! We're looking for a collaborative, organized, and strategically minded Marketing Client Executive to serve as the primary marketing partner for a designated line of business, while maintaining awareness of adjacent business priorities, shared resources, and overlapping customer journeys. This mid-level role sits at the intersection of strategy and execution — you'll spend equal time building strong stakeholder relationships and driving campaigns from brief to delivery. You'll be the connective tissue between business unit leaders and the broader marketing team, ensuring priorities are aligned, timelines are met, and work is exceptional.

Requirements

3–5 years of experience in marketing, account management, or a client-facing marketing operations role — healthcare or a similarly regulated industry preferred
Demonstrated ability to manage multiple projects simultaneously without dropping details
Strong communicator who can translate complex business needs into actionable marketing plans, and vice versa
Comfortable operating in a matrixed environment with multiple stakeholders and shifting priorities
Familiarity with project management tools and marketing platforms
A bias toward proactive communication — you surface issues early and come with solutions
Bachelor's degree in marketing, communications, business, or a related field

Nice To Haves

Experience supporting regulated or compliance-sensitive marketing in healthcare or financial services
Familiarity with CMS guidelines, HIPAA considerations, or healthcare member/patient communications
Background working within an in-house agency or shared services marketing model

Responsibilities

Serve as the dedicated marketing point of contact for assigned lines of business (e.g., contact lenses and glasses), building trusted relationships with business unit leaders and subject matter experts
Lead intake conversations to understand business objectives, translate them into clear marketing briefs, and set realistic expectations on scope, timing, and resources
Proactively partner with stakeholders to prioritize work, proactively identifying resource constraints and facilitating trade off discussions
Advocate for your clients' needs within the marketing team while also pushing back constructively when requests fall outside strategy or capacity
Own end-to-end project management for assigned campaigns across channels including email/text, digital advertising, print, and events
Communicate campaign status, risks, and results to internal clients; navigate competing priorities with transparency and confidence
Partner with channel managers, creative/content, and analytics teams to develop and deliver integrated marketing programs on time and on budget
Maintain project plans, trackers, and timelines across multiple simultaneous workstreams; keep marketers informed on dependent product or merchandise work and timelines
Identify opportunities to improve marketing workflows, intake processes, planning practices, and cross-functional collaboration
Support quarterly marketing planning cycles for each line of business
Monitor campaign performance and work with analytics to surface insights and recommendations for optimization