Market Specialist, San Diego

MAKE UP FOR EVER•San Diego, CA

About The Position

MAKE UP FOR EVER, a subsidiary of LVMH, is seeking a Market Specialist based in the San Diego region. Reporting to the Sales & Education Executive, the Market Specialist drives sales by educating and supporting Sephora stores in their territory, while fostering Beauty Advisor affinity for MAKE UP FOR EVER and a positive perception of the brand. The role combines field sales, store and event support, education and artistry, inventory and gondola management, and administrative reporting. The position requires work Tuesday through Saturday and travel within the territory.

Requirements

At least two years of experience in field sales, leadership, or retail management; cosmetics industry experience is preferred.
Solid understanding of sales, product knowledge, events, and operations in the cosmetics industry.
Exceptional written and verbal communication and interpersonal skills.
Basic beauty makeup skills.
Deep understanding of the retail market and current beauty trends.
Ability to coach and develop staff to achieve goals.
Enthusiastic mentor and strategic thinker.
Strong negotiation and communication talents.
Availability to work Tuesday through Saturday and during key business hours as needed.
Ability to travel and drive, with a valid driver’s license and proof of insurance.
Physical ability to carry boxes of reasonable weight and work in a fragrance-filled cosmetics environment.
High level of professional personal appearance and hygiene.

Nice To Haves

Sephora experience is preferred.

Responsibilities

Achieve sales objectives through consumer selling and conversion-driving activities.
Develop and execute sales strategies for specific regions.
Drive conversion through coaching, negotiating, in-store sales, and resources supporting promotional activities.
Apply knowledge of sales, products, events, operations, and the Sephora environment.
Create and oversee event execution, using territory field-sales insights to optimize schedules.
Provide weekly feedback to the Regional Manager on sales performance, productivity, event activity, and field needs.
Build and maintain strong relationships with Sephora teams and foster Beauty Advisor affinity for the brand.
Observe, investigate, facilitate, and follow through on gondola management, including inventory and visual merchandising.
Obtain, understand, and act on Assortment Cycle Count (ACCR) reports.
Partner with store teams to keep gondolas fully stocked and with Sephora to develop and execute in-store events.
Communicate sales goals and client-engagement strategy.
Improve selling-staff productivity through clear goal setting, schedule optimization, and overall goal management.
Identify inventory or stock issues that may affect business.
Follow individual scheduling guidelines set by Sephora and maintain internal alignment.
Maintain individual in-store bookings using Sephora’s Happening Now system.
Model strong education and artistry skills and execute training objectives set by Education and Sales Leadership.
Ensure Sephora cast members understand brand messaging, differentiation, and assortment; provide feedback to improve the delivery of sales techniques.
Deliver brand trainings to dedicated and department-wide Sephora teams on selling, product knowledge, service experiences, and artistry, following the curriculum set by Education and Sales Leadership.
Spend one office day per month managing sales reporting, training trackers, and other reports as needed.
Build quarterly calendars with the Sales & Education Executive in Outlook.
Complete monthly expense reports on time, if applicable, and communicate effectively by email in a timely manner.