Market Research Synthesis - Manager

Travelers • Hartford, CT

5d • $104,000 - $171,700

About The Position

At Travelers, Market Researchers collaborate across the company to inform business decisions, drive go-to-market strategies, and help the business capitalize on change. They provide strategic consulting and actionable insights to support profitable growth, build the Travelers brand, and positively position the company in the marketplace.

The Market Research Manager conducts research by analyzing and synthesizing internal and external data to identify market and industry opportunities, understand competitors’ actions, and monitor trends and their business impacts. The role works collaboratively with cross-functional teams to align research projects with business objectives and deliver insights for decision-making. It may include people leadership responsibilities.

The position is in the Marketing job category. The nationwide annual base salary range is $104,000 to $171,700. The actual salary depends on factors including role scope and complexity, location, qualifications, experience, and other employment conditions. Employees may also be eligible for performance-based cash incentive awards. There is one target opening.

Requirements

• At least 3 years of market research or related experience.
• Bachelor’s degree in business, marketing, economics, mathematics, psychology, anthropology, or a comparable analytical field.
• Strong knowledge of Microsoft Office products.
• Ability to analyze disparate data sets and derive conclusions or research recommendations.
• Ability to communicate information clearly and effectively with an understanding of the audience.
• Ability to collaborate effectively within a team and with vendor and business partners.
• Ability to create and cultivate relationships and use them to inform business outcomes.
• Intermediate knowledge of business and/or insurance concepts.
• Intermediate knowledge of and experience conducting secondary research, including market sizing, competitive intelligence, trends analysis, and economic/financial analysis.

Nice To Haves

• At least 5 years of market research or related experience.
• Self-motivated.

Responsibilities

• Conduct secondary research using multiple sources and methodologies, including complex and sometimes conflicting datasets.
• Recommend appropriate sources and methodologies for each research initiative.
• Synthesize research findings into clear, actionable insights to support strategic decisions and present findings to internal partners.
• Develop research projects and deliverables, including proposals, project plans, data specifications, and final reports.
• Manage research timelines and resources, with support and oversight as needed.
• Assess data accuracy, credibility, and appropriateness, and ensure quality standards are met.
• Participate as a member of an Engagement Team for one or more businesses or corporate functions, as applicable.
• If managing staff, monitor the quality of their work and provide coaching and performance management.
• Perform other duties as assigned.

Benefits

• Health insurance coverage for employees and eligible family members from the first day of employment.
• Dollar-for-dollar 401(k) matching on contributions up to the first 5% of eligible pay, subject to an annual maximum.
• Paying it Forward Savings Program, which provides an annual 401(k) contribution when an employee makes a student loan payment.
• Pension Plan funded 100% by Travelers.
• At least 20 days of paid time off annually and nine paid company holidays.
• Wellness program with tools, discounts, and resources for wellness goals and caregiving needs.
• Mental health program with access to free professional counseling, health coaching, and other resources.
• Matching Gift and Volunteer Rewards program supporting charitable giving and volunteering.
• Performance-based cash incentive awards may be available.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager