Market Research Synthesis - Manager

Travelers•Hartford, CT
•$104,000 - $171,700

About The Position

At Travelers, Market Researchers collaborate across the company to inform business decisions, drive winning go-to-market strategies, and enable the business to capitalize on change. They provide strategic consulting and actionable insights to help the business grow profitably, build the Travelers brand, and positively position the company in the marketplace. As a Market Research Manager, you conduct research that analyzes and synthesizes internal and external data to identify market and industry opportunities, understand competitors' actions, and monitor trends and their impacts on the business. You work collaboratively with cross-functional teams to ensure research projects align with business objectives and provide valuable insights for decision-making. This role may have people leadership responsibilities.

Requirements

  • At least 3 years of market research or related experience.
  • Bachelor’s degree in business, marketing, economics, mathematics, psychology, anthropology, or a comparable analytical field.
  • Strong knowledge of Microsoft Office products.
  • Self-motivated.
  • Demonstrated ability to communicate information clearly and effectively, with an understanding of the audience.
  • Ability to collaborate effectively within a team and with vendor and business partners.
  • Ability to create and cultivate relationships and use them to inform business outcomes.
  • Intermediate knowledge of business and/or insurance concepts.
  • Intermediate knowledge of and experience conducting secondary research, including market sizing, competitive intelligence, trends analysis, and economic/financial analysis.
  • Intermediate ability to analyze disparate data sets to derive conclusions and/or research recommendations.

Nice To Haves

  • 5 or more years of market research or related experience.

Responsibilities

  • Conduct secondary research projects using numerous sources and methodologies, working with complex and sometimes conflicting datasets, and recommend appropriate sources or methodologies for each initiative.
  • Synthesize research findings from a wide range of methodologies and sources into clear, actionable insights to support strategic decision-making, and present findings to internal partners.
  • Develop research projects and associated deliverables, including proposals, project plans, data specifications, and final reports.
  • Manage timelines and resources effectively, with management support and oversight as necessary.
  • Assess the accuracy, credibility, and appropriateness of data while ensuring quality standards are met.
  • May serve as a member of an Engagement Team for one or more businesses or corporate functions.
  • May manage staff, monitor the quality of their work, and provide coaching and performance management.
  • Perform other duties as assigned.

Benefits

  • Health insurance coverage for employees and eligible family members from the first day of employment.
  • Dollar-for-dollar 401(k) matching on contributions up to the first 5% of eligible pay, subject to an annual maximum.
  • Paying it Forward Savings Program contributions to employees' 401(k) accounts when they make payments toward student loan debt.
  • Pension Plan funded 100% by Travelers.
  • A minimum of 20 days of paid time off annually.
  • Nine paid company holidays.
  • Wellness program with tools, discounts, and resources for wellness goals and caregiving needs.
  • Mental health program with access to free professional counseling services, health coaching, and other resources.
  • Matching Gift and Volunteer Rewards program.
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