Specialist, Market Research

MSD•North Wales, PA
•$79,200 - $124,700•Hybrid

About The Position

Our Marketing teams are passionate about bringing our medicines and vaccines to our customers around the world. Through digital listening and patient analytics, we can understand our customers’ needs and strive to provide solutions to meet them. In alignment with our company strategy to leverage Digital, Data, and Analytics Human Health has launched the Human Health Digital, Data and Analytics (HHDDA) organization, in support of its aspiration to become the premier data-first commercial biopharma organization. This central organization is focused on the application of data, analytics, and insights across the end-to-end commercialization process, to drive data-driven decision making, on behalf of our patients and customers. As HHDDA continues its transformation, to bring premier capabilities to Human Health, we are seeking a dynamic talent for the role of Specialist, Market Research. As a strategic partner to the business, the Specialist, Market Research, is responsible for understanding business challenges and managing market research to guide commercial decisions. This position will be responsible for a broad range of research activities, supporting the assigned therapeutic or business area for US & Global markets. This individual is expected to be collaborative and a strong team player, interacting with multiple internal and external groups, to influence decision-making for the teams they support, while working closely with their Team Leader. This role requires understanding of primary market research methodologies, syndicated reports and secondary data that can be leveraged for actionable recommendations. A successful Specialist will have demonstrated an ability to work in a rapidly changing environment, while exhibiting a transformational mindset, managing competing priorities, and demonstrating resilience to effectively produce results.

Requirements

  • Up to 2 years of relevant work experience in functions including sales, marketing, marketing/sales support, analytics, or business analytics/finance.
  • Well-developed analytical skills, strong problem-solving and demonstrated ability to think strategically and objectively.
  • Can apply market research methods and models, is conversant with basic research techniques.
  • Orientation toward collaboration/teamwork, ability to lead teams in execution of market research, interest in ongoing learning.
  • Communicate effectively and have good presentation skills.
  • Must have a valid driver’s license as travel between sites is expected.

Nice To Haves

  • Knowledge of Pharmaceutical Industry
  • Knowledge of the US Healthcare Environment
  • Experience in a large multi-national corporation
  • Marketing
  • Researching
  • Stakeholder Relationship Management
  • Supplier Management
  • User Experience (UX) Research
  • Waterfall Model

Responsibilities

  • Developing research/analysis plans.
  • Drafting requests for proposals and articulation of the hypotheses to be tested.
  • Selecting appropriate agency partners.
  • Managing the research process to deliver an objective understanding of customers, competitors, products and market developments.
  • Adhering to compliance requirements.
  • Managing budgets and modifies plans/budgets as changing business needs warrant.
  • Manage Agency partners to design surveys, analytical plans and research reports

Benefits

  • medical
  • dental
  • vision healthcare
  • other insurance benefits (for employee and family)
  • retirement benefits
  • 401(k)
  • paid holidays
  • vacation
  • compassionate and sick days
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